Complaint log
Acima complaint log
The newest complaints about Acima, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 13, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 13, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 10, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 7, 2026 | Auto loans & leases | Problem with fraud alerts or security freezes | Explained |
| Oct 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 6, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Fixed |
| Oct 6, 2026 | Debt relief & credit repair | Problem with customer service | Explained |
| Oct 5, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 3, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 29, 2026 | Payday & personal loans | Getting the loan | Fixed |
| Sep 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Sep 29, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Sep 29, 2026 | Payday & personal loans | Getting the loan | Explained |
| Sep 28, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Sep 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 26, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Sep 26, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 23, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Sep 21, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Sep 21, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Sep 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 18, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Sep 18, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | Explained |
| Sep 18, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 18, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 17, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 16, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 16, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 16, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 16, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Sep 15, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Sep 14, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 11, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 10, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2026 | Payday & personal loans | Getting the loan | Explained |
| Sep 8, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Sep 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Sep 5, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works