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Complaint log

Albert complaint log

The newest complaints about Albert, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 31, 2025Payday & personal loansProblem with cash advanceCAExplainedYes
Dec 30, 2025Payday & personal loansCan't stop withdrawals from your bank accountOHExplainedYes
Dec 29, 2025Bank accountsManaging an accountBanking errorsTNExplainedYes
Dec 27, 2025Bank accountsManaging an accountBanking errorsFLExplainedYes
Dec 27, 2025Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardWIExplainedYes
Dec 23, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeARExplainedYes
Dec 22, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNJExplainedYes
Dec 19, 2025Bank accountsManaging an accountProblem making or receiving paymentsTXExplainedYes
Dec 19, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedILExplainedYes
Dec 17, 2025Payday & personal loansCan't stop withdrawals from your bank accountILExplainedYes
Dec 9, 2025Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Dec 9, 2025Payday & personal loansCharged fees or interest you didn't expectINExplainedYes
Dec 7, 2025Bank accountsClosing an accountCan't close your accountGAExplainedYes
Dec 7, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesNYExplainedYes
Dec 6, 2025Payday & personal loansCan't stop withdrawals from your bank accountCTExplainedYes
Dec 5, 2025Money transfers & appsFraud or scamAKExplainedYes
Dec 5, 2025Bank accountsClosing an accountCan't close your accountCAExplainedYes
Dec 5, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeIDExplainedYes
Dec 1, 2025Bank accountsClosing an accountCan't close your accountVAExplainedYes
Nov 25, 2025Bank accountsClosing an accountCan't close your accountCAExplainedYes
Nov 25, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountKSExplainedYes
Nov 22, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountKSExplainedYes
Nov 21, 2025Payday & personal loansConfusing or misleading advertising or marketingNVExplainedYes
Nov 21, 2025Bank accountsClosing an accountCan't close your accountTXExplainedYes
Nov 14, 2025CryptoOther transaction problemOKExplainedYes
Nov 14, 2025Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountMAExplainedYes
Nov 12, 2025Payday & personal loansConfusing or missing disclosuresCAExplainedYes
Nov 11, 2025Bank accountsClosing an accountCan't close your accountCOExplainedYes
Nov 11, 2025Payday & personal loansConfusing or missing disclosuresAZExplainedYes
Nov 3, 2025Bank accountsManaging an accountFee problemGAExplainedYes
Nov 1, 2025Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountDCExplainedYes
Oct 30, 2025Payday & personal loansCan't stop withdrawals from your bank accountAZExplainedYes
Oct 30, 2025Payday & personal loansCan't stop withdrawals from your bank accountCOExplainedYes
Oct 30, 2025Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountKSExplainedYes
Oct 27, 2025Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountSCExplainedYes
Oct 25, 2025Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Oct 24, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountVAExplainedYes
Oct 23, 2025Bank accountsManaging an accountProblem using a debit or ATM cardVAExplainedYes
Oct 21, 2025Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Oct 19, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountFLExplainedYes
Oct 18, 2025Payday & personal loansCan't contact lender or servicerCAExplainedYes
Oct 17, 2025Bank accountsManaging an accountFee problemIDExplainedYes
Oct 14, 2025Bank accountsClosing an accountFees charged for closing accountCAExplainedYes
Oct 14, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Oct 14, 2025Bank accountsManaging an accountDeposits and withdrawalsSCExplainedYes
Oct 13, 2025Bank accountsManaging an accountProblem accessing accountGAExplainedYes
Oct 8, 2025Bank accountsClosing an accountCan't close your accountINExplainedYes
Oct 6, 2025Bank accountsClosing an accountCan't close your accountCAExplainedYes
Oct 6, 2025Money transfers & appsOther transaction problemTXExplainedYes
Oct 3, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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