Mortgage company · complaint record
American Internet Mortgage complaints
Consumers have filed 171 complaints about American Internet Mortgage since 2012, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 171
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #216 of 595
Since January 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 1, 2026
Most complained-about mortgage lenders & servicers
American Internet Mortgage complaints by month
The busiest month was March 2013 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Internet Mortgage answered all time
- Closed with monetary relief95.3%
- Closed with non-monetary relief21.2%
- Closed with explanation15188.3%
- Closed95.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What American Internet Mortgage complaints are about
Top American Internet Mortgage problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 9
- Payment process 3
- Trying to communicate with the company to fix an issue while managing or servicing your loan 2
- Fees charged 1
- Loan sold or transferred to another company 1
- Paying off the loan 1
Where American Internet Mortgage complaints come from
Most complaints: California (41), Florida (10), Colorado (9), Texas (9), Virginia (8).
American Internet Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American Internet MortgageMortgages | - | 4 | - |
Compare side by side: American Internet Mortgage vs Midwest Loan Services · American Internet Mortgage vs Truhome Solutions · American Internet Mortgage vs NEXA Mortgage · American Internet Mortgage vs Hilltop
What people say about American Internet Mortgage
All experiencesNo experiences with American Internet Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Internet Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 27, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Dec 15, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 12, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 27, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 22, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 21, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 9, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Apr 17, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 15, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 13, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
Questions about American Internet Mortgage
How many complaints does American Internet Mortgage have?
American Internet Mortgage has 171 complaints on record since January 2012, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does American Internet Mortgage respond to complaints?
Yes. American Internet Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with American Internet Mortgage?
The most common problems are trouble during payment process (73), applying for a mortgage or refinancing an existing mortgage (16), loan servicing, payments, escrow account (24).
Is American Internet Mortgage legit?
American Internet Mortgage is a real company with a public complaint record: consumers have complained about it 171 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Internet Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Internet Mortgage?
Complain to American Internet Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Internet Mortgage complaints come from?
Most come from California (41), Florida (10), Colorado (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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