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Debt collector · complaint record

AmeriCollect complaints

Consumers have filed 2,550 complaints about AmeriCollect since 2013, 318 of them in the last 12 months (-3% on the year before). It answered 95.3% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
2,550

Since November 2013

Last 12 months
318

-3% vs the year before

Answered on time
95.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
20

Newest: Nov 5, 2026

Rank
#101 of 1,963

Most complained-about debt collectors

AmeriCollect complaints by month

The busiest month was April 2021 (52 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How AmeriCollect answered last 12 months

  • Closed with explanation30696.2%
  • In progress123.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time24/4595.3% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend11/15-3% vs last year

What AmeriCollect complaints are about

Top AmeriCollect problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 502
  • Debt was result of identity theft 175
  • Debt was paid 140
  • Debt was already discharged in bankruptcy and is no longer owed 15

Where AmeriCollect complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (519), Wisconsin (376), Georgia (356), Texas (194), Michigan (106).

AmeriCollect compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Summit A*RDebt collection36338+106%97.9%0%D
2Kimball, Tirey & St. JohnDebt collection35338-2%95.3%0%D
3Concord ServicingDebt collection48318+58%99.7%0%D
4AmeriCollectDebt collection35318-3%95.3%0%D
5Diverse Funding AssociatesDebt collection46315+46%99%0%D
6Firstsource Business Process ServicesDebt collection52311+22%99.7%0%C
7Synerprise Consulting ServicesDebt collection41308+103%99%0%D
8Oliphant UnitedDebt collection20295-9%91.9%0%F

Compare side by side: AmeriCollect vs Summit A*R · AmeriCollect vs Kimball, Tirey & St. John · AmeriCollect vs Concord Servicing · AmeriCollect vs Diverse Funding Associates

What people say about AmeriCollect

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Latest AmeriCollect complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Nov 2, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNVExplainedYes
Oct 31, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCIn progressYes
Oct 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Oct 30, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLIn progressYes
Oct 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountALIn progressYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt was paidTNIn progressYes
Oct 26, 2026Debt collectionCommunication tacticsFrequent or repeated callsWAExplainedNo
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNVExplainedYes
Oct 24, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes

Questions about AmeriCollect

How many complaints does AmeriCollect have?

AmeriCollect has 2,550 complaints on record since November 2013, including 318 in the last 12 months and 20 in the last 30 days. That makes it number 249 of every company by complaints this year.

Does AmeriCollect respond to complaints?

Yes. AmeriCollect answered 95.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 35/100 (grade D).

What do people complain about most with AmeriCollect?
Is AmeriCollect legit?

AmeriCollect is a real company with a public complaint record: consumers have complained about it 2,550 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is AmeriCollect legit? for the signals, red flags and how to protect yourself.

Are complaints about AmeriCollect going up or down?

Roughly level. There were 318 complaints in the last 12 months against 329 in the 12 before (-3%). See every month.

How do I file a complaint against AmeriCollect?

Complain to AmeriCollect in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most AmeriCollect complaints come from?

Most come from Florida (519), Wisconsin (376), Georgia (356). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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