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Debt collector · complaint record

Kimball, Tirey & St. John complaints

Consumers have filed 1,254 complaints about Kimball, Tirey & St. John since 2013, 338 of them in the last 12 months (-2% on the year before). It answered 95.3% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
1,254

Since September 2013

Last 12 months
338

-2% vs the year before

Answered on time
95.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
8

Newest: Oct 31, 2026

Rank
#99 of 1,963

Most complained-about debt collectors

Kimball, Tirey & St. John complaints by month

The busiest month was December 2025 (44 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Kimball, Tirey & St. John answered last 12 months

  • Closed with explanation33799.7%
  • In progress10.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time24/4595.3% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend11/15-2% vs last year

What Kimball, Tirey & St. John complaints are about

Top Kimball, Tirey & St. John problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 242
  • Debt was result of identity theft 87
  • Debt was paid 75
  • Debt was already discharged in bankruptcy and is no longer owed 10

Where Kimball, Tirey & St. John complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (946), Texas (48), Arizona (27), Nevada (25), Florida (24).

Kimball, Tirey & St. John compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Cedars Business ServicesDebt collection50358+47%100%0%C
2January TechnologiesDebt collection49356+20%99.2%0%D
3Summit A*RDebt collection36338+106%97.9%0%D
4Kimball, Tirey & St. JohnDebt collection35338-2%95.3%0%D
5Concord ServicingDebt collection48318+58%99.7%0%D
6AmeriCollectDebt collection35318-3%95.3%0%D
7Diverse Funding AssociatesDebt collection46315+46%99%0%D
8Firstsource Business Process ServicesDebt collection52311+22%99.7%0%C

Compare side by side: Kimball, Tirey & St. John vs Cedars Business Services · Kimball, Tirey & St. John vs January Technologies · Kimball, Tirey & St. John vs Summit A*R · Kimball, Tirey & St. John vs Concord Servicing

What people say about Kimball, Tirey & St. John

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Latest Kimball, Tirey & St. John complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAIn progressYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeCAExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Oct 27, 2026Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Oct 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMNExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Oct 16, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Oct 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedNo
Oct 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedNo
Oct 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes

Questions about Kimball, Tirey & St. John

How many complaints does Kimball, Tirey & St. John have?

Kimball, Tirey & St. John has 1,254 complaints on record since September 2013, including 338 in the last 12 months and 8 in the last 30 days. That makes it number 241 of every company by complaints this year.

Does Kimball, Tirey & St. John respond to complaints?

Yes. Kimball, Tirey & St. John answered 95.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 35/100 (grade D).

What do people complain about most with Kimball, Tirey & St. John?
Is Kimball, Tirey & St. John legit?

Kimball, Tirey & St. John is a real company with a public complaint record: consumers have complained about it 1,254 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Kimball, Tirey & St. John legit? for the signals, red flags and how to protect yourself.

Are complaints about Kimball, Tirey & St. John going up or down?

Roughly level. There were 338 complaints in the last 12 months against 346 in the 12 before (-2%). See every month.

How do I file a complaint against Kimball, Tirey & St. John?

Complain to Kimball, Tirey & St. John in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Kimball, Tirey & St. John complaints come from?

Most come from California (946), Texas (48), Arizona (27). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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