Complaint log

BBVA complaint log

The newest complaints about BBVA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
Jun 9, 2021	Bank accounts	Closing an accountCan't close your account	CA	Explained	Yes
Jun 9, 2021	Bank accounts	Managing an accountFee problem	NC	Explained	Yes
Jun 9, 2021	Bank accounts	Managing an accountDeposits and withdrawals	LA	Explained	Yes
Jun 9, 2021	Money transfers & apps	Fraud or scam	CA	Explained	Yes
Jun 8, 2021	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	-	Explained	Yes
Jun 8, 2021	Credit reporting	Incorrect information on your reportInformation belongs to someone else	CA	Explained	Yes
Jun 8, 2021	Bank accounts	Managing an accountDeposits and withdrawals	MA	Explained	Yes
Jun 8, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
Jun 7, 2021	Bank accounts	Closing an accountFunds not received from closed account	FL	Explained	Yes
Jun 7, 2021	Bank accounts	Managing an accountProblem accessing account	AZ	Explained	Yes
Jun 6, 2021	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	AL	Explained	Yes
Jun 5, 2021	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	Explained	Yes
Jun 5, 2021	Bank accounts	Managing an accountDeposits and withdrawals	MA	Explained	Yes
Jun 4, 2021	Credit reporting	Incorrect information on your reportAccount information incorrect	TX	Explained	Yes
Jun 2, 2021	Bank accounts	Opening an accountConfusing or missing disclosures	CA	Explained	Yes
Jun 2, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
Jun 2, 2021	Bank accounts	Managing an accountFee problem	CA	Explained	Yes
Jun 2, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
Jun 1, 2021	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
May 31, 2021	Bank accounts	Managing an accountProblem accessing account	OR	Explained	Yes
May 31, 2021	Bank accounts	Closing an accountFunds not received from closed account	NC	Explained	Yes
May 30, 2021	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
May 29, 2021	Bank accounts	Closing an accountCan't close your account	TX	Money back	Yes
May 29, 2021	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	Explained	Yes
May 28, 2021	Bank accounts	Managing an accountProblem accessing account	AZ	Explained	Yes
May 28, 2021	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	AL	Explained	Yes
May 28, 2021	Bank accounts	Closing an accountCan't close your account	TX	Money back	Yes
May 28, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
May 27, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
May 27, 2021	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	LA	Explained	Yes
May 27, 2021	Bank accounts	Problem caused by your funds being lowNon-sufficient funds and associated fees	CA	Money back	Yes
May 27, 2021	Bank accounts	Closing an accountFunds not received from closed account	TX	Money back	Yes
May 27, 2021	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
May 27, 2021	Bank accounts	Managing an accountProblem accessing account	NY	Explained	Yes
May 26, 2021	Bank accounts	Closing an accountFees charged for closing account	OR	Explained	Yes
May 26, 2021	Bank accounts	Managing an accountDeposits and withdrawals	MS	Explained	Yes
May 26, 2021	Bank accounts	Closing an accountCompany closed your account	TX	Money back	Yes
May 26, 2021	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	CA	Explained	Yes
May 26, 2021	Bank accounts	Opening an accountDidn't receive terms that were advertised	FL	Money back	Yes
May 26, 2021	Bank accounts	Managing an accountDeposits and withdrawals	MI	Explained	Yes
May 26, 2021	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	MI	Explained	Yes
May 25, 2021	Bank accounts	Managing an accountDeposits and withdrawals	IL	Explained	Yes
May 25, 2021	Credit cards	Closing your accountCompany closed your account	TX	Explained	Yes
May 24, 2021	Bank accounts	Managing an accountProblem accessing account	CA	Explained	Yes
May 24, 2021	Bank accounts	Managing an accountFee problem	GA	Explained	Yes
May 24, 2021	Bank accounts	Opening an accountDidn't receive terms that were advertised	NJ	Money back	Yes
May 24, 2021	Bank accounts	Opening an accountDidn't receive terms that were advertised	NJ	Money back	Yes
May 24, 2021	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	AZ	Money back	Yes
May 23, 2021	Credit cards	Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms	CA	Fixed	Yes
May 23, 2021	Bank accounts	Managing an accountProblem accessing account	NV	Explained	Yes

Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works