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Complaint log

Bill.Com complaint log

The newest complaints about Bill.Com, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 14, 2024Money transfers & appsMoney was not available when promisedINExplainedYes
Feb 20, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Feb 16, 2024Credit cardsClosing your accountCan't close your accountCAExplainedYes
Jan 23, 2024Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Jan 23, 2024Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes
Jan 8, 2024CryptoUnexpected or other feesOKExplainedYes
Dec 24, 2023Credit cardsOther features, terms, or problemsOther problemNJExplainedYes
Dec 21, 2023Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsILExplainedYes
Dec 1, 2023Money transfers & appsOther transaction problemVAExplainedYes
Oct 24, 2023Bank accountsClosing an accountCan't close your accountCAExplainedYes
Oct 11, 2023Money transfers & appsMoney was not available when promisedWAExplainedYes
Sep 8, 2023Bank accountsOpening an accountDidn't receive terms that were advertisedPAExplainedYes
Aug 29, 2023Money transfers & appsConfusing or misleading advertising or marketingNYExplainedYes
Aug 29, 2023Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes
Aug 27, 2023Money transfers & appsMoney was not available when promisedCAExplainedYes
Aug 2, 2023Debt relief & credit repairProblem with customer serviceCAExplainedYes
Aug 1, 2023Money transfers & appsProblem with customer serviceOKExplainedYes
May 31, 2023Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsORExplainedYes
May 15, 2023Money transfers & appsUnauthorized transactions or other transaction problemLAExplainedYes
Jan 23, 2023Bank accountsManaging an accountDeposits and withdrawalsCOExplainedYes
Jan 23, 2023Money transfers & appsConfusing or missing disclosuresCOExplainedYes
Jan 19, 2023Bank accountsManaging an accountBanking errorsOHExplainedYes
Oct 14, 2022Credit cardsOther features, terms, or problemsOther problemNCExplainedYes
Oct 12, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedYes
Oct 5, 2022Money transfers & appsFraud or scamCAFixedYes
Sep 10, 2022Money transfers & appsFraud or scamCAExplainedYes
Jul 28, 2022Money transfers & appsProblem with customer serviceCAExplainedYes
Jun 24, 2022Money transfers & appsManaging, opening, or closing your mobile wallet accountMDExplainedYes
May 31, 2022Money transfers & appsUnauthorized transactions or other transaction problemPAExplainedYes
Sep 2, 2021Money transfers & appsProblem with customer serviceCAExplainedYes
Jul 28, 2021Money transfers & appsOther service problemFLExplainedYes
Mar 12, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Feb 21, 2020CryptoOther service problemCAExplainedYes
Aug 9, 2019Money transfers & appsOther transaction problemCAExplainedYes
May 31, 2019CryptoOther transaction problemFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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