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Complaint log

BMO Bank complaint log

The newest complaints about BMO Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Oct 22, 2026Credit cardsClosing your accountCompany closed your accountILFixedYes
Oct 22, 2026Bank accountsClosing an accountFunds not received from closed account-ExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAIn progressYes
Oct 21, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountILExplainedYes
Oct 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanINExplainedYes
Oct 21, 2026Money transfers & appsOther transaction problemOHExplainedYes
Oct 20, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Oct 20, 2026Money transfers & appsFraud or scamMOMoney backYes
Oct 20, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportCAExplainedYes
Oct 20, 2026Bank accountsManaging an accountDeposits and withdrawalsWIExplainedYes
Oct 20, 2026Bank accountsManaging an accountDeposits and withdrawalsMOExplainedYes
Oct 20, 2026Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Oct 20, 2026Money transfers & appsFraud or scamCAExplainedYes
Oct 19, 2026Bank accountsManaging an accountDeposits and withdrawalsNYFixedYes
Oct 18, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedILMoney backYes
Oct 17, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedCAExplainedYes
Oct 17, 2026Bank accountsManaging an accountProblem using a debit or ATM cardILExplainedYes
Oct 17, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountCAExplainedYes
Oct 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefORExplainedYes
Oct 16, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Oct 16, 2026Payday & personal loansProblem with the payoff process at the end of the loanMIFixedYes
Oct 16, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Oct 16, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 15, 2026Bank accountsManaging an accountBanking errorsINMoney backYes
Oct 15, 2026Money transfers & appsOther transaction problemINExplainedYes
Oct 15, 2026Bank accountsOpening an accountUnable to open an accountAZExplainedYes
Oct 15, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Oct 15, 2026Credit cardsClosing your accountCan't close your accountCAMoney backYes
Oct 15, 2026Bank accountsManaging an accountProblem accessing accountCAExplainedYes
Oct 15, 2026Bank accountsManaging an accountProblem making or receiving paymentsCAExplainedYes
Oct 15, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCOFixedYes
Oct 15, 2026Money transfers & appsConfusing or missing disclosuresNYExplainedYes
Oct 15, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCOExplainedYes
Oct 14, 2026Money transfers & appsOther transaction problemCAMoney backYes
Oct 14, 2026Credit cardsOther features, terms, or problemsProblem with convenience checkCAExplainedYes
Oct 14, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueAZMoney backYes
Oct 14, 2026Bank accountsManaging an accountProblem making or receiving paymentsILMoney backYes
Oct 14, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedILExplainedYes
Oct 14, 2026Bank accountsClosing an accountCan't close your accountNYMoney backYes
Oct 14, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMAExplainedYes
Oct 14, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedINMoney backYes
Oct 13, 2026Bank accountsManaging an accountProblem using a debit or ATM cardILExplainedYes
Oct 13, 2026Bank accountsClosing an accountFunds not received from closed accountAZMoney backYes
Oct 12, 2026Money transfers & appsWrong amount charged or receivedCAExplainedYes
Oct 12, 2026Bank accountsClosing an accountFunds not received from closed accountAZExplainedYes
Oct 12, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesWIExplainedYes
Oct 11, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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