Student loans
Brazos Higher Education Authority student loans complaints
Consumers have filed 9 complaints about Brazos Higher Education Authority's student loans, 1 in the last 12 months. Brazos Higher Education Authority answered 100% on time and closed 0% with relief. See the whole Brazos Higher Education Authority record.
Brazos Higher Education Authority against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Brazos Higher Education Authority | 1 | 100% | 0% |
Latest Brazos Higher Education Authority student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 23, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 11, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Aug 21, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Aug 4, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Fixed |
| Dec 12, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Sep 26, 2014 | Student loans | Getting a loanQualify for a better loan than offered | Explained |
| Mar 10, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Oct 11, 2013 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Mar 28, 2013 | Student loans | Repaying your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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