Complaint log
Bristlecone complaint log
The newest complaints about Bristlecone, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 12, 2025 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | No timely reply |
| Oct 18, 2023 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | No timely reply |
| Jul 27, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountDon't want a card provided by your employer or the government | No timely reply |
| Apr 11, 2022 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | No timely reply |
| Aug 13, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Aug 31, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Jul 7, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jun 12, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Mar 9, 2020 | Student loans | Getting a loanFraudulent loan | No timely reply |
| Jan 24, 2020 | Student loans | Problem with fraud alerts or security freezes | No timely reply |
| Jul 22, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | No timely reply |
| Jul 22, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Jun 7, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Jun 7, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Jun 5, 2019 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Apr 3, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Mar 19, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Jan 25, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Dec 18, 2018 | Payday & personal loans | Getting the loan | No timely reply |
| Nov 26, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Nov 12, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Nov 11, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jul 29, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Jul 15, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Jun 26, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Jun 12, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Feb 13, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Jan 22, 2018 | Payday & personal loans | Problem with the payoff process at the end of the loan | No timely reply |
| Oct 30, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| Aug 2, 2017 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Jul 6, 2016 | Payday & personal loans | Taking out the loan or lease | Fixed |
| May 26, 2016 | Payday & personal loans | Managing the loan or lease | Explained |
| May 5, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Money back |
| Aug 20, 2015 | Payday & personal loans | Taking out the loan or lease | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works