Complaint log
Card complaint log
The newest complaints about Card, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 6, 2023 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jul 5, 2023 | Bank accounts | Closing an accountCan't close your account | Explained |
| Jul 3, 2023 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Jun 14, 2023 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jun 13, 2023 | Credit cards | Getting a credit cardSent card you never applied for | Explained |
| Jun 8, 2023 | Bank accounts | Opening an accountAccount opened as a result of fraud | Explained |
| Jun 2, 2023 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| Jun 1, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 28, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| May 25, 2023 | Bank accounts | Closing an accountCan't close your account | Explained |
| May 24, 2023 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| May 23, 2023 | Bank accounts | Opening an accountAccount opened as a result of fraud | Explained |
| Apr 25, 2023 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Apr 25, 2023 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Apr 19, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 4, 2023 | Bank accounts | Closing an accountCan't close your account | Explained |
| Mar 31, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Mar 27, 2023 | Credit cards | Getting a credit cardSent card you never applied for | Explained |
| Mar 1, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 25, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 9, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 8, 2023 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Dec 21, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Dec 4, 2022 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Dec 2, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Nov 22, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 16, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Fixed |
| Nov 10, 2022 | Bank accounts | Closing an accountFunds not received from closed account | Fixed |
| Nov 4, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Fixed |
| Oct 8, 2022 | Credit cards | Closing your accountCompany closed your account | Fixed |
| Sep 3, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 3, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Fixed |
| Sep 1, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Fixed |
| Aug 29, 2022 | Prepaid & gift cards | Unexpected or other fees | Fixed |
| Aug 26, 2022 | Bank accounts | Managing an accountBanking errors | Fixed |
| Aug 17, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Fixed |
| Jul 26, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Fixed |
| Jul 19, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Fixed |
| Jul 18, 2022 | Prepaid & gift cards | Unexpected or other fees | Money back |
| Jul 15, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Fixed |
| Jun 20, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Fixed |
| Jun 17, 2022 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Fixed |
| Jun 13, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Fixed |
| Jun 7, 2022 | Credit cards | Getting a credit cardSent card you never applied for | Explained |
| May 27, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Fixed |
| May 24, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Fixed |
| May 23, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Fixed |
| May 17, 2022 | Prepaid & gift cards | Unexpected or other fees | Fixed |
| May 12, 2022 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Fixed |
| May 12, 2022 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Fixed |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works