Complaint log
Card complaint log
The newest complaints about Card, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 2, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Apr 18, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Money back |
| Apr 9, 2022 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Fixed |
| Apr 8, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | Fixed |
| Apr 7, 2022 | Money transfers & apps | Confusing or missing disclosures | Fixed |
| Mar 30, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Fixed |
| Mar 29, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountDon't want a card provided by your employer or the government | Fixed |
| Mar 24, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 18, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | Fixed |
| Mar 8, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Fixed |
| Mar 1, 2022 | Bank accounts | Managing an accountProblem accessing account | Fixed |
| Feb 26, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | Fixed |
| Feb 9, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | Fixed |
| Feb 5, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Money back |
| Jan 30, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | Fixed |
| Jan 28, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Fixed |
| Jan 25, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Fixed |
| Jan 17, 2022 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Fixed |
| Jan 16, 2022 | Prepaid & gift cards | Unexpected or other fees | Fixed |
| Jan 11, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Money back |
| Jan 8, 2022 | Credit cards | Getting a credit cardSent card you never applied for | Fixed |
| Dec 21, 2021 | Money transfers & apps | Problem adding money | Fixed |
| Dec 17, 2021 | Prepaid & gift cards | Unexpected or other fees | Fixed |
| Dec 15, 2021 | Bank accounts | Managing an accountProblem accessing account | Fixed |
| Dec 14, 2021 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Fixed |
| Nov 15, 2021 | Bank accounts | Managing an accountBanking errors | Fixed |
| Nov 5, 2021 | Money transfers & apps | Other transaction problem | Fixed |
| Nov 1, 2021 | Credit cards | Getting a credit cardSent card you never applied for | Fixed |
| Oct 31, 2021 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Money back |
| Oct 29, 2021 | Bank accounts | Managing an accountProblem using a debit or ATM card | Fixed |
| Oct 28, 2021 | Prepaid & gift cards | Unexpected or other fees | Fixed |
| Oct 27, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Fixed |
| Oct 16, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Money back |
| Oct 15, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Fixed |
| Oct 12, 2021 | Credit cards | Other features, terms, or problemsProblem with customer service | Explained |
| Sep 30, 2021 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 28, 2021 | Money transfers & apps | Unauthorized transactions or other transaction problem | Money back |
| Sep 10, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Aug 26, 2021 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Aug 26, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Aug 6, 2021 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Jul 28, 2021 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Jul 28, 2021 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jul 7, 2021 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | Explained |
| Jun 24, 2021 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | Explained |
| Jun 18, 2021 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jun 9, 2021 | Credit cards | Fees or interestProblem with fees | Explained |
| Jun 5, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jun 4, 2021 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jun 2, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works