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Complaint log

Card complaint log

The newest complaints about Card, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 28, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedLAExplainedYes
May 21, 2024Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMAExplainedYes
May 7, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedKYExplainedYes
Apr 29, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeTXExplainedYes
Apr 23, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeVAExplainedYes
Apr 11, 2024Bank accountsManaging an accountProblem using a debit or ATM cardMNExplainedYes
Apr 2, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeCAExplainedYes
Mar 29, 2024Bank accountsManaging an accountProblem using a debit or ATM cardMNExplainedYes
Mar 27, 2024Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Mar 24, 2024Credit cardsGetting a credit cardSent card you never applied forCAExplainedYes
Mar 20, 2024Prepaid & gift cardsUnexpected or other feesMAExplainedYes
Mar 2, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeCAExplainedYes
Feb 29, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineSCExplainedYes
Feb 24, 2024Credit cardsGetting a credit cardSent card you never applied forIAExplainedYes
Feb 18, 2024Credit cardsGetting a credit cardCard opened without my consent or knowledgeCOExplainedYes
Feb 8, 2024Credit cardsGetting a credit cardCard opened without my consent or knowledgePAExplainedYes
Feb 7, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeTXExplainedYes
Feb 7, 2024Money transfers & appsFraud or scamTXExplainedYes
Feb 6, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTXExplainedYes
Feb 4, 2024Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardCAExplainedYes
Feb 2, 2024Bank accountsManaging an accountBanking errorsVAExplainedYes
Jan 29, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeILExplainedYes
Jan 25, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardOHExplainedYes
Jan 18, 2024Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNVExplainedYes
Jan 17, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeMSExplainedYes
Jan 12, 2024Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Jan 12, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineKSExplainedYes
Dec 23, 2023Prepaid & gift cardsUnexpected or other feesLAExplainedYes
Dec 21, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Dec 15, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNJExplainedYes
Dec 14, 2023Bank accountsManaging an accountProblem using a debit or ATM cardVAExplainedYes
Dec 6, 2023Bank accountsOpening an accountAccount opened without my consent or knowledgeOKExplainedYes
Dec 4, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardMAExplainedYes
Nov 16, 2023Prepaid & gift cardsTrouble using the cardProblem with direct depositNEExplainedYes
Nov 15, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Oct 9, 2023Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Oct 1, 2023Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Sep 25, 2023Money transfers & appsConfusing or missing disclosuresILExplainedNo
Sep 14, 2023Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Sep 10, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountILExplainedYes
Sep 3, 2023Bank accountsClosing an accountCan't close your accountNYExplainedYes
Aug 26, 2023Bank accountsClosing an accountCan't close your accountCAExplainedYes
Aug 22, 2023Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Aug 20, 2023Credit cardsClosing your accountCan't close your accountALExplainedYes
Aug 18, 2023Bank accountsManaging an accountProblem using a debit or ATM cardOHExplainedYes
Aug 17, 2023Bank accountsManaging an accountFunds not handled or disbursed as instructedILExplainedYes
Aug 7, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedYes
Aug 2, 2023Bank accountsOpening an accountAccount opened as a result of fraudPAExplainedYes
Jul 24, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMIExplainedYes
Jul 21, 2023Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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