Mortgage company · complaint record
Celebrity Financial complaints
Filed under Celebrity Financial, Inc.
Consumers have filed 25 complaints about Celebrity Financial since 2020, none in the last 12 months. It answered 84% on time and closed 12% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 25
- Last 12 months
- 0
- Answered on time
- 84%
- Closed with relief
- 12%
- Last 30 days
- 0
- Rank
- -
Since October 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 2, 2023
Celebrity Financial complaints by month
The busiest month was March 2023 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Celebrity Financial answered all time
- Closed with monetary relief28%
- Closed with non-monetary relief14%
- Closed with explanation2288%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Celebrity Financial complaints are about
Top Celebrity Financial problems
Where Celebrity Financial complaints come from
Most complaints: Colorado (5), Illinois (5), Nevada (4), California (3), Missouri (2).
Celebrity Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Celebrity FinancialMortgages | - | 0 | - |
Compare side by side: Celebrity Financial vs Midwest Loan Services · Celebrity Financial vs Truhome Solutions · Celebrity Financial vs NEXA Mortgage · Celebrity Financial vs Hilltop
What people say about Celebrity Financial
All experiencesNo experiences with Celebrity Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Celebrity Financial complaints
Full logQuestions about Celebrity Financial
How many complaints does Celebrity Financial have?
Celebrity Financial has 25 complaints on record since October 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Celebrity Financial respond to complaints?
Yes. Celebrity Financial answered 84% of its complaints on time (within 15 days) and closed 12% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Celebrity Financial?
The most common problems are trouble during payment process (8), closing on a mortgage (7), improper use of your report (2).
Is Celebrity Financial legit?
Celebrity Financial is a real company with a public complaint record: consumers have complained about it 25 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Celebrity Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Celebrity Financial?
Complain to Celebrity Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Celebrity Financial complaints come from?
Most come from Colorado (5), Illinois (5), Nevada (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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