Payment company · complaint record
Chime complaints
Filed under Chime Inc.
Consumers have filed 260 complaints about Chime since 2018, 24 of them in the last 12 months (-69% on the year before). It answered 87.5% on time and closed 0% with relief for the customer. The most common problem is other transaction problem. It is the 22nd most complained-about of 72 payment apps & money transfer services this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 260
- Last 12 months
- 24
- Answered on time
- 87.5%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #22 of 72
Since July 2018
-69% vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Mar 4, 2026
Most complained-about payment apps & money transfer services
Chime complaints by month
The busiest month was May 2024 (15 complaints). Complaints in the last 12 months are down 69% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Chime answered all time
- Closed with monetary relief8331.9%
- Closed with non-monetary relief51.9%
- Closed with explanation17266.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Chime complaints are about
Top Chime problems
Where Chime complaints come from
Most complaints: California (29), Texas (24), New York (22), Massachusetts (18), Maryland (17).
Chime compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | ChimeMoney transfers & apps | - | 24 | - |
Compare side by side: Chime vs Ria Envia · Chime vs Bill.Com · Chime vs Global Tel*Link · Chime vs Airtm
What people say about Chime
All experiencesNo experiences with Chime yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Chime complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 4, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Mar 4, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Feb 22, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Feb 7, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Jan 28, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Jan 20, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Jan 20, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Jan 16, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Jan 16, 2026 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Jan 14, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Jan 13, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | Explained |
| Jan 13, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
Questions about Chime
How many complaints does Chime have?
Chime has 260 complaints on record since July 2018, including 24 in the last 12 months and 0 in the last 30 days. That makes it number 988 of every company by complaints this year.
Does Chime respond to complaints?
Yes. Chime answered 87.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Chime?
The most common problems are other transaction problem (90), money was not available when promised (83), fraud or scam (43).
Is Chime legit?
Chime is a real company with a public complaint record: consumers have complained about it 260 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Chime legit? for the signals, red flags and how to protect yourself.
Are complaints about Chime going up or down?
Down. There were 24 complaints in the last 12 months against 78 in the 12 before (-69%). See every month.
How do I file a complaint against Chime?
Complain to Chime in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Chime complaints come from?
Most come from California (29), Texas (24), New York (22). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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