Mortgage company · complaint record
Churchill complaints
Filed under Churchill Holdings, Inc.
Consumers have filed 29 complaints about Churchill since 2012, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 29
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #250 of 595
Since September 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 2, 2026
Most complained-about mortgage lenders & servicers
Churchill complaints by month
The busiest month was November 2023 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Churchill answered all time
- Closed with monetary relief310.3%
- Closed with non-monetary relief13.4%
- Closed with explanation2586.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Churchill complaints are about
Top Churchill problems
Inside "Trouble during payment process"
- Payment process 5
- Trying to communicate with the company to fix an issue while managing or servicing your loan 1
Where Churchill complaints come from
Most complaints: Texas (4), California (4), Kentucky (3), Idaho (2), Illinois (2).
Churchill compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | ChurchillMortgages | - | 3 | - |
Compare side by side: Churchill vs Midwest Loan Services · Churchill vs Truhome Solutions · Churchill vs NEXA Mortgage · Churchill vs Hilltop
What people say about Churchill
All experiencesNo experiences with Churchill yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Churchill complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 10, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 23, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 9, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 31, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 12, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Sep 26, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 7, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 6, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Mar 26, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Dec 12, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 26, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
Questions about Churchill
How many complaints does Churchill have?
Churchill has 29 complaints on record since September 2012, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Churchill respond to complaints?
Yes. Churchill answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Churchill?
The most common problems are trouble during payment process (11), problem with a company's investigation into an existing problem (1), incorrect information on your report (1).
Is Churchill legit?
Churchill is a real company with a public complaint record: consumers have complained about it 29 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Churchill legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Churchill?
Complain to Churchill in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Churchill complaints come from?
Most come from Texas (4), California (4), Kentucky (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Churchill
No comments yet. Start the conversation - questions are welcome too.