Complaint log
Cibc Bancorp USA complaint log
The newest complaints about Cibc Bancorp USA, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 8, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 11, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 3, 2023 | Bank accounts | Managing an accountProblem accessing account | Money back |
| Sep 25, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 22, 2023 | Bank accounts | Managing an accountBanking errors | Explained |
| Sep 18, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Aug 22, 2023 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Aug 10, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 27, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jul 26, 2023 | Money transfers & apps | Problem with customer service | Explained |
| May 24, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| May 9, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to turn you in to immigration or deport you | Explained |
| May 8, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 1, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 8, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 15, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | Explained |
| Oct 27, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 18, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Sep 22, 2022 | Bank accounts | Closing an accountCan't close your account | Explained |
| Sep 17, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 15, 2022 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| May 23, 2022 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Mar 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 12, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Sep 17, 2021 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Mar 1, 2021 | Mortgages | Closing on a mortgage | Explained |
| Dec 28, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 2, 2020 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Oct 20, 2020 | Mortgages | Closing on a mortgage | Explained |
| Oct 2, 2020 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Sep 4, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| May 30, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 13, 2020 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Jan 15, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 7, 2020 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 26, 2019 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Feb 27, 2019 | Mortgages | Trouble during payment process | Explained |
| Dec 16, 2018 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Oct 8, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Jun 18, 2018 | Bank accounts | Closing an accountCompany closed your account | Explained |
| May 23, 2018 | Mortgages | Closing on a mortgage | Money back |
| May 19, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 19, 2018 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Nov 19, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 23, 2017 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works