Auto lender · complaint record
Coastal Credit complaints
Filed under Coastal Credit, LLC
Consumers have filed 124 complaints about Coastal Credit since 2014, none in the last 12 months. It answered 83.1% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 124
- Last 12 months
- 0
- Answered on time
- 83.1%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2014
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Sep 8, 2021
Coastal Credit complaints by month
The busiest month was January 2016 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Coastal Credit answered all time
- Closed with explanation11088.7%
- Untimely response1411.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Coastal Credit complaints are about
Top Coastal Credit problems
Inside "Managing the loan or lease"
- Billing problem 5
- Problem with additional products or services purchased with the loan 2
- Problem with fees charged 2
- Loan sold or transferred to another company 1
- Problem with the interest rate 1
Where Coastal Credit complaints come from
Most complaints: Virginia (17), Georgia (15), Florida (13), North Carolina (13), Pennsylvania (9).
Coastal Credit compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Coastal CreditAuto loans & leases | - | 0 | - |
Compare side by side: Coastal Credit vs The Savings Group · Coastal Credit vs AC AutoPay LLC, Denver, CO Branch · Coastal Credit vs CARS Acquisition · Coastal Credit vs EA Holdings
What people say about Coastal Credit
All experiencesNo experiences with Coastal Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Coastal Credit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 8, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Jul 23, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Mar 30, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Mar 3, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Dec 30, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Dec 21, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | No timely reply |
| Dec 12, 2020 | Auto loans & leases | Getting a loan or leaseFraudulent loan | No timely reply |
| Nov 30, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Nov 14, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Oct 20, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Oct 14, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Aug 30, 2020 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | No timely reply |
Questions about Coastal Credit
How many complaints does Coastal Credit have?
Coastal Credit has 124 complaints on record since January 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Coastal Credit respond to complaints?
Yes. Coastal Credit answered 83.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Coastal Credit?
The most common problems are managing the loan or lease (19), problems when you are unable to pay (16), incorrect information on your report (13).
Is Coastal Credit legit?
Coastal Credit is a real company with a public complaint record: consumers have complained about it 124 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Coastal Credit legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Coastal Credit?
Complain to Coastal Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Coastal Credit complaints come from?
Most come from Virginia (17), Georgia (15), Florida (13). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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