Mortgages
Concord Servicing mortgages complaints
Consumers have filed 21 complaints about Concord Servicing's mortgages, 8 in the last 12 months. Concord Servicing answered 100% on time and closed 0% with relief. See the whole Concord Servicing record.
Concord Servicing against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Concord Servicing | 8 | 100% | 0% |
Latest Concord Servicing mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 7, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jul 25, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jul 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Mar 4, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Feb 19, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 18, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 29, 2025 | Mortgages | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| Aug 27, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Aug 11, 2025 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Jul 11, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 31, 2025 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 20, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Oct 5, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 4, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Oct 3, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 25, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Apr 1, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Dec 6, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 12, 2018 | Mortgages | Improper use of your reportReporting company used your report improperly | Explained |
| May 26, 2016 | Mortgages | Other | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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