Student loans
ConServe student loans complaints
Consumers have filed 101 complaints about ConServe's student loans, 5 in the last 12 months. ConServe answered 100% on time and closed 40% with relief. See the whole ConServe record.
ConServe against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | ConServe | 5 | 100% | 40% |
Latest ConServe student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 7, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Apr 30, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 30, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Mar 29, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 11, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 5, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jan 22, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Dec 17, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 13, 2017 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Dec 5, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 13, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 20, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 9, 2017 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jun 12, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 6, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 25, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 19, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Apr 17, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Mar 11, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Mar 5, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Feb 28, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Feb 25, 2017 | Student loans | Getting a loanCan't qualify for a loan | Explained |
| Feb 24, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Feb 18, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Feb 15, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Feb 9, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Feb 7, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Feb 3, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jan 31, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jan 26, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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