Student loans
Discover student loans complaints
Consumers have filed 1,613 complaints about Discover's student loans, 9 in the last 12 months (-73%). Discover answered 100% on time and closed 0% with relief. See the whole Discover record.
Discover against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Discover | 9 | 100% | 0% |
Latest Discover student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 2, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 30, 2023 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 30, 2023 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Sep 29, 2023 | Student loans | Getting a loanDenied loan | Explained |
| Sep 28, 2023 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Sep 28, 2023 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 26, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 13, 2023 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Sep 11, 2023 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Sep 8, 2023 | Student loans | Getting a loanDenied loan | Explained |
| Sep 1, 2023 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Aug 28, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 25, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 23, 2023 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Aug 22, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Aug 10, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 29, 2023 | Student loans | Getting a loanProblem with the interest rate | Explained |
| Jul 25, 2023 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 24, 2023 | Student loans | Dealing with your lender or servicerProblem with customer service | Fixed |
| Jul 24, 2023 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jul 19, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 18, 2023 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Fixed |
| Jul 11, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 11, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 11, 2023 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jun 17, 2023 | Student loans | Getting a loanDenied loan | Explained |
| Jun 16, 2023 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jun 14, 2023 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 5, 2023 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| May 26, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Fixed |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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