Student loans
Discover student loans complaints
Consumers have filed 1,613 complaints about Discover's student loans, 9 in the last 12 months (-73%). Discover answered 100% on time and closed 0% with relief. See the whole Discover record.
Discover against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Discover | 9 | 100% | 0% |
Latest Discover student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 13, 2026 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Mar 5, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 26, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 26, 2026 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Feb 23, 2026 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Feb 6, 2026 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 28, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 15, 2025 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Dec 3, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 27, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 24, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 19, 2025 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Sep 17, 2025 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 26, 2025 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 26, 2025 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 11, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 4, 2025 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 25, 2025 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 24, 2025 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jul 9, 2025 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 2, 2025 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jun 20, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 11, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| May 8, 2025 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 24, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 17, 2025 | Student loans | Issue with income share agreementBilling or statement issues | Explained |
| Apr 15, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 9, 2025 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Mar 17, 2025 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 13, 2025 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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