Bank · complaint record
Dollar Mutual Bancorp complaints
Consumers have filed 178 complaints about Dollar Mutual Bancorp since 2022, 51 of them in the last 12 months (+2% on the year before). It answered 100% on time and closed 4% with relief for the customer - less often than a typical bank. The most common problem is incorrect information on your report.
Average response record. How it works
- Complaints on record
- 178
- Last 12 months
- 51
- Answered on time
- 100%
- Closed with relief
- 4%
- Last 30 days
- 1
- Rank
- #80 of 188
Since May 2022
+2% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 22, 2026
Most complained-about banks & credit unions
Dollar Mutual Bancorp complaints by month
The busiest month was January 2026 (10 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Dollar Mutual Bancorp answered last 12 months
- Closed with monetary relief23.9%
- Closed with explanation4996.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers4/403.9% closed with relief
- Complaint trend10/15+2% vs last year
What Dollar Mutual Bancorp complaints are about
Top Dollar Mutual Bancorp problems last 12 months
Inside "Incorrect information on your report"
- Account information incorrect 11
- Account status incorrect 8
- Information belongs to someone else 6
- Public record information inaccurate 1
Where Dollar Mutual Bancorp complaints come from
Most complaints: Pennsylvania (77), Ohio (70), Virginia (12), Texas (4), North Carolina (4).
Dollar Mutual Bancorp compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Idaho Central Credit UnionBank accounts | 64 | 56 | C |
| 2 | First HawaiianBank accounts | 66 | 53 | B |
| 3 | Dollar Mutual BancorpBank accounts | 59 | 51 | C |
| 4 | First Interstate BancsystemBank accounts | 58 | 50 | C |
| 5 | B9, IncBank accounts | 0 | 49 | F |
| 6 | Majority USABank accounts | 43 | 48 | D |
| 7 | First Commonwealth FinancialBank accounts | 54 | 47 | C |
| 8 | Community Financial SystemBank accounts | 41 | 47 | D |
Compare side by side: Dollar Mutual Bancorp vs Idaho Central Credit Union · Dollar Mutual Bancorp vs First Hawaiian · Dollar Mutual Bancorp vs First Interstate Bancsystem · Dollar Mutual Bancorp vs B9, Inc
What people say about Dollar Mutual Bancorp
All experiencesNo experiences with Dollar Mutual Bancorp yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Dollar Mutual Bancorp complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 22, 2026 | Credit cards | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Oct 13, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
| Oct 12, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Oct 5, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Sep 30, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 16, 2026 | Bank accounts | Managing an accountFee problem | Explained |
| Aug 16, 2026 | Payday & personal loans | Getting the loan | Explained |
| Aug 13, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jul 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 21, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jul 14, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Jul 11, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about Dollar Mutual Bancorp
How many complaints does Dollar Mutual Bancorp have?
Dollar Mutual Bancorp has 178 complaints on record since May 2022, including 51 in the last 12 months and 1 in the last 30 days. That makes it number 667 of every company by complaints this year.
Does Dollar Mutual Bancorp respond to complaints?
Yes. Dollar Mutual Bancorp answered 100% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix; 3.9% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 59/100 (grade C).
What do people complain about most with Dollar Mutual Bancorp?
The most common problems are incorrect information on your report (26), managing an account (49), trouble during payment process (18).
Is Dollar Mutual Bancorp legit?
Dollar Mutual Bancorp is a real company with a public complaint record: consumers have complained about it 178 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Dollar Mutual Bancorp legit? for the signals, red flags and how to protect yourself.
Are complaints about Dollar Mutual Bancorp going up or down?
Roughly level. There were 51 complaints in the last 12 months against 50 in the 12 before (+2%). See every month.
How do I file a complaint against Dollar Mutual Bancorp?
Complain to Dollar Mutual Bancorp in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Dollar Mutual Bancorp complaints come from?
Most come from Pennsylvania (77), Ohio (70), Virginia (12). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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