Bank · complaint record
Idaho Central Credit Union complaints
Consumers have filed 97 complaints about Idaho Central Credit Union since 2024, 56 of them in the last 12 months (+100% on the year before). It answered 100% on time and closed 18% with relief for the customer - about the same as a typical bank. The most common problem is managing an account.
Average response record. How it works
- Complaints on record
- 97
- Last 12 months
- 56
- Answered on time
- 100%
- Closed with relief
- 18%
- Last 30 days
- 2
- Rank
- #78 of 188
Since March 2024
+100% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 23, 2026
Most complained-about banks & credit unions
Idaho Central Credit Union complaints by month
The busiest month was March 2026 (10 complaints). Complaints in the last 12 months are up 100% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Idaho Central Credit Union answered last 12 months
- Closed with monetary relief916.1%
- Closed with non-monetary relief11.8%
- Closed with explanation4682.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers19/4017.9% closed with relief
- Complaint trend0/15+100% vs last year
What Idaho Central Credit Union complaints are about
Top Idaho Central Credit Union problems last 12 months
Inside "Managing an account"
- Deposits and withdrawals 10
- Funds not handled or disbursed as instructed 4
- Problem using a debit or ATM card 4
- Problem accessing account 3
- Problem making or receiving payments 3
- Fee problem 1
Where Idaho Central Credit Union complaints come from
Most complaints: Idaho (63), Washington (13), Arizona (8), Texas (2), California (2).
Idaho Central Credit Union compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Cadence BankBank accounts | 93 | 62 | A |
| 2 | NBT BancorpBank accounts | 72 | 61 | B |
| 3 | Prosperity BancsharesBank accounts | 65 | 59 | B |
| 4 | Novo PlatformBank accounts | 17 | 58 | F |
| 5 | Bank of HawaiiBank accounts | 49 | 57 | D |
| 6 | Idaho Central Credit UnionBank accounts | 64 | 56 | C |
| 7 | First HawaiianBank accounts | 66 | 53 | B |
| 8 | Dollar Mutual BancorpBank accounts | 59 | 51 | C |
Compare side by side: Idaho Central Credit Union vs Cadence Bank · Idaho Central Credit Union vs NBT Bancorp · Idaho Central Credit Union vs Prosperity Bancshares · Idaho Central Credit Union vs Novo Platform
What people say about Idaho Central Credit Union
All experiencesNo experiences with Idaho Central Credit Union yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Idaho Central Credit Union complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Money back |
| Oct 21, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Sep 25, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 11, 2026 | Credit cards | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 9, 2026 | Bank accounts | Managing an accountFee problem | Money back |
| Sep 8, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Sep 6, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Aug 25, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jul 26, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Jul 22, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Questions about Idaho Central Credit Union
How many complaints does Idaho Central Credit Union have?
Idaho Central Credit Union has 97 complaints on record since March 2024, including 56 in the last 12 months and 2 in the last 30 days. That makes it number 641 of every company by complaints this year.
Does Idaho Central Credit Union respond to complaints?
Yes. Idaho Central Credit Union answered 100% of its complaints on time (within 15 days) and closed 18% with relief - money back or a fix; 16.1% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 64/100 (grade C).
What do people complain about most with Idaho Central Credit Union?
The most common problems are managing an account (25), fraud or scam (6), managing the loan or lease (8).
Is Idaho Central Credit Union legit?
Idaho Central Credit Union is a real company with a public complaint record: consumers have complained about it 97 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Idaho Central Credit Union legit? for the signals, red flags and how to protect yourself.
Are complaints about Idaho Central Credit Union going up or down?
Up. There were 56 complaints in the last 12 months against 28 in the 12 before (+100%). See every month.
How do I file a complaint against Idaho Central Credit Union?
Complain to Idaho Central Credit Union in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Idaho Central Credit Union complaints come from?
Most come from Idaho (63), Washington (13), Arizona (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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