Auto loans & leases
DriveTime auto loans & leases complaints
Consumers have filed 558 complaints about DriveTime's auto loans & leases, 61 in the last 12 months (+5%). DriveTime answered 100% on time and closed 0% with relief. See the whole DriveTime record.
DriveTime against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | DriveTime | 61 | 100% | 0% |
Latest DriveTime auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2024 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 22, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 22, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 14, 2024 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Oct 8, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 4, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 30, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 3, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 27, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 27, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 25, 2024 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Aug 23, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 19, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 12, 2024 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jun 25, 2024 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 24, 2024 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Jun 24, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 31, 2024 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| May 26, 2024 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| May 18, 2024 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 8, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| May 3, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 12, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Mar 12, 2024 | Auto loans & leases | Problem with fraud alerts or security freezes | Explained |
| Mar 7, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 20, 2024 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Feb 13, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jan 4, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jan 2, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 29, 2023 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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