Auto loans & leases
Driveway Finance auto loans & leases complaints
Consumers have filed 188 complaints about Driveway Finance's auto loans & leases, 67 in the last 12 months (+22%). Driveway Finance answered 100% on time and closed 0% with relief. See the whole Driveway Finance record.
Driveway Finance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Driveway Finance | 67 | 100% | 0% |
Latest Driveway Finance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 29, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Oct 21, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 15, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 4, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 8, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Sep 8, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Sep 7, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 10, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Aug 3, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Jul 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jul 13, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 9, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 6, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jun 29, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jun 6, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| May 23, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 20, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| May 19, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 30, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Apr 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 23, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 19, 2026 | Auto loans & leases | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Apr 15, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Apr 14, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 14, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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