Student loans
Edfinancial Services student loans complaints
Consumers have filed 6,432 complaints about Edfinancial Services's student loans, 1,456 in the last 12 months (-7%). Edfinancial Services answered 98.9% on time and closed 0% with relief. See the whole Edfinancial Services record.
Edfinancial Services against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
Latest Edfinancial Services student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 28, 2026 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 27, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | In progress |
| Oct 27, 2026 | Student loans | Struggling to repay your loanProblem with your payment plan | Explained |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | In progress |
| Oct 26, 2026 | Student loans | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 26, 2026 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 25, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | In progress |
| Oct 25, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 25, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 24, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 23, 2026 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 22, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 21, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| Oct 21, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 21, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 21, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 21, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 21, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 21, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 20, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 20, 2026 | Student loans | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 19, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| Oct 19, 2026 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 19, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 19, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 19, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 19, 2026 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 19, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | In progress |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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