Auto lender · complaint record
Fair Financial complaints
Filed under Fair Financial Corp.
Consumers have filed 44 complaints about Fair Financial since 2018, none in the last 12 months. It answered 100% on time and closed 25% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 44
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since April 2018
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Apr 14, 2022
Fair Financial complaints by month
The busiest month was November 2019 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Fair Financial answered all time
- Closed with monetary relief818.2%
- Closed with non-monetary relief36.8%
- Closed with explanation3375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Fair Financial complaints are about
Top Fair Financial problems
Inside "Managing the loan or lease"
- Billing problem 8
- Problem with fees charged 5
- Loan sold or transferred to another company 1
- Problem with additional products or services purchased with the loan 1
Where Fair Financial complaints come from
Most complaints: California (24), Illinois (4), Pennsylvania (4), Georgia (3), Massachusetts (2).
Fair Financial compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Fair FinancialAuto loans & leases | - | 0 | - |
Compare side by side: Fair Financial vs The Savings Group · Fair Financial vs AC AutoPay LLC, Denver, CO Branch · Fair Financial vs CARS Acquisition · Fair Financial vs EA Holdings
What people say about Fair Financial
All experiencesNo experiences with Fair Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Fair Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 14, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 28, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 20, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jan 19, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 29, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 4, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Sep 16, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 2, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Feb 26, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Jan 15, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 21, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Dec 13, 2020 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
Questions about Fair Financial
How many complaints does Fair Financial have?
Fair Financial has 44 complaints on record since April 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Fair Financial respond to complaints?
Yes. Fair Financial answered 100% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Fair Financial?
The most common problems are managing the loan or lease (15), problems at the end of the loan or lease (11), struggling to pay your loan (4).
Is Fair Financial legit?
Fair Financial is a real company with a public complaint record: consumers have complained about it 44 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Fair Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Fair Financial?
Complain to Fair Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Fair Financial complaints come from?
Most come from California (24), Illinois (4), Pennsylvania (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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