Student loans
First Associates Loan Servicing student loans complaints
Consumers have filed 316 complaints about First Associates Loan Servicing's student loans. See the whole First Associates Loan Servicing record.
First Associates Loan Servicing against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | First Associates Loan Servicing | 0 | - | - |
Latest First Associates Loan Servicing student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 8, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Mar 27, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 14, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 12, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 4, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 14, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 4, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 26, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 13, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 6, 2018 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Nov 1, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Oct 22, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 25, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 24, 2018 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Sep 15, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Aug 18, 2018 | Student loans | Getting a loanFraudulent loan | Explained |
| Aug 15, 2018 | Student loans | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 7, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 1, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 11, 2018 | Student loans | Getting a loanFraudulent loan | Explained |
| Jun 21, 2018 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jun 4, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 22, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 18, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jan 13, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jan 11, 2018 | Student loans | Getting a loanFraudulent loan | Explained |
| Jan 11, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jan 5, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Nov 13, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Nov 4, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about First Associates Loan Servicing
No comments yet. Start the conversation - questions are welcome too.