Student loans
First Associates Loan Servicing student loans complaints
Consumers have filed 316 complaints about First Associates Loan Servicing's student loans. See the whole First Associates Loan Servicing record.
First Associates Loan Servicing against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | First Associates Loan Servicing | 0 | - | - |
Latest First Associates Loan Servicing student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 26, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 4, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Dec 4, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 19, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 3, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Oct 9, 2019 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 3, 2019 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 21, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 31, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 23, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 22, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 19, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 10, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 8, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 7, 2019 | Student loans | Getting a loanFraudulent loan | Explained |
| Jul 3, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 2, 2019 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jun 26, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 15, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| May 31, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 31, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 23, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 23, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 23, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 22, 2019 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Apr 18, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 18, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 18, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 17, 2019 | Student loans | Getting a loanFraudulent loan | Explained |
| Apr 8, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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