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Debt collector · complaint record

First Federal Credit Control complaints

Consumers have filed 1,262 complaints about First Federal Credit Control since 2013, 226 of them in the last 12 months (+98% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
1,262

Since August 2013

Last 12 months
226

+98% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
19

Newest: Nov 11, 2026

Rank
#121 of 1,963

Most complained-about debt collectors

First Federal Credit Control complaints by month

The busiest month was January 2026 (26 complaints). Complaints in the last 12 months are up 98% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How First Federal Credit Control answered last 12 months

  • Closed with explanation226100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend0/15+98% vs last year

What First Federal Credit Control complaints are about

Top First Federal Credit Control problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 232
  • Debt was paid 90
  • Debt was result of identity theft 71
  • Debt was already discharged in bankruptcy and is no longer owed 9

Where First Federal Credit Control complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (708), Ohio (266), Pennsylvania (48), Michigan (28), Texas (26).

First Federal Credit Control compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Reliant Capital SolutionsDebt collection50241+14%99.2%0%C
2Sentry Recovery and CollectionsDebt collection15228+133%93.4%0%F
3First Federal Credit ControlDebt collection45226+98%100%0%D
4Starmark FinancialDebt collection45222+116%100%0%D
5Meridian Financial ServicesDebt collection38217+92%98.2%1%D
6Harley Davidson Financial ServicesDebt collection54217+45%100%4%C
7Credit Collections U.S.ADebt collection10211new0%0%F
8Kinum, Inc., Indianapolis, IN BranchDebt collection51211+45%100%0%C

Compare side by side: First Federal Credit Control vs Reliant Capital Solutions · First Federal Credit Control vs Sentry Recovery and Collections · First Federal Credit Control vs Starmark Financial · First Federal Credit Control vs Meridian Financial Services

What people say about First Federal Credit Control

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Latest First Federal Credit Control complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Nov 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 10, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
Nov 9, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 9, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 9, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Nov 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Nov 4, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Nov 4, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Nov 2, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes

Questions about First Federal Credit Control

How many complaints does First Federal Credit Control have?

First Federal Credit Control has 1,262 complaints on record since August 2013, including 226 in the last 12 months and 19 in the last 30 days. That makes it number 310 of every company by complaints this year.

Does First Federal Credit Control respond to complaints?

Yes. First Federal Credit Control answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).

What do people complain about most with First Federal Credit Control?
Is First Federal Credit Control legit?

First Federal Credit Control is a real company with a public complaint record: consumers have complained about it 1,262 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Federal Credit Control legit? for the signals, red flags and how to protect yourself.

Are complaints about First Federal Credit Control going up or down?

Up. There were 226 complaints in the last 12 months against 114 in the 12 before (+98%). See every month.

How do I file a complaint against First Federal Credit Control?

Complain to First Federal Credit Control in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most First Federal Credit Control complaints come from?

Most come from Florida (708), Ohio (266), Pennsylvania (48). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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