Debt collector · complaint record
Sentry Recovery and Collections complaints
Filed under Sentry Recovery and Collections, Inc.
Consumers have filed 536 complaints about Sentry Recovery and Collections since 2013, 228 of them in the last 12 months (+133% on the year before). It answered 93.4% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Poor response record. How it works
- Complaints on record
- 536
- Last 12 months
- 228
- Answered on time
- 93.4%
- Closed with relief
- 0%
- Last 30 days
- 12
- Rank
- #120 of 1,963
Since July 2013
+133% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 6, 2026
Most complained-about debt collectors
Sentry Recovery and Collections complaints by month
The busiest month was February 2026 (27 complaints). Complaints in the last 12 months are up 133% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sentry Recovery and Collections answered last 12 months
- Closed with explanation228100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time15/4593.4% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+133% vs last year
What Sentry Recovery and Collections complaints are about
Top Sentry Recovery and Collections problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 153
- Debt was result of identity theft 48
- Debt was paid 13
- Debt was already discharged in bankruptcy and is no longer owed 3
Where Sentry Recovery and Collections complaints come from
Most complaints: Nevada (296), California (105), Texas (23), Florida (16), Arizona (10).
Sentry Recovery and Collections compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Sun LoanDebt collection | 61 | 244 | C |
| 2 | Reliant Capital SolutionsDebt collection | 50 | 241 | C |
| 3 | Sentry Recovery and CollectionsDebt collection | 15 | 228 | F |
| 4 | First Federal Credit ControlDebt collection | 45 | 226 | D |
| 5 | Starmark FinancialDebt collection | 45 | 222 | D |
| 6 | Meridian Financial ServicesDebt collection | 38 | 217 | D |
| 7 | Harley Davidson Financial ServicesDebt collection | 54 | 217 | C |
| 8 | Credit Collections U.S.ADebt collection | 10 | 211 | F |
Compare side by side: Sentry Recovery and Collections vs Sun Loan · Sentry Recovery and Collections vs Reliant Capital Solutions · Sentry Recovery and Collections vs First Federal Credit Control · Sentry Recovery and Collections vs Starmark Financial
What people say about Sentry Recovery and Collections
All experiencesNo experiences with Sentry Recovery and Collections yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sentry Recovery and Collections complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 20, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Questions about Sentry Recovery and Collections
How many complaints does Sentry Recovery and Collections have?
Sentry Recovery and Collections has 536 complaints on record since July 2013, including 228 in the last 12 months and 12 in the last 30 days. That makes it number 309 of every company by complaints this year.
Does Sentry Recovery and Collections respond to complaints?
Yes. Sentry Recovery and Collections answered 93.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 15/100 (grade F).
What do people complain about most with Sentry Recovery and Collections?
The most common problems are attempts to collect debt not owed (217), incorrect information on your report (54), false statements or representation (56).
Is Sentry Recovery and Collections legit?
Sentry Recovery and Collections is a real company with a public complaint record: consumers have complained about it 536 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sentry Recovery and Collections legit? for the signals, red flags and how to protect yourself.
Are complaints about Sentry Recovery and Collections going up or down?
Up. There were 228 complaints in the last 12 months against 98 in the 12 before (+133%). See every month.
How do I file a complaint against Sentry Recovery and Collections?
Complain to Sentry Recovery and Collections in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sentry Recovery and Collections complaints come from?
Most come from Nevada (296), California (105), Texas (23). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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