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Complaint log

First Financial Bancorp complaint log

The newest complaints about First Financial Bancorp, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 19, 2024Bank accountsManaging an accountProblem accessing accountINExplainedYes
Aug 14, 2024Bank accountsManaging an accountProblem accessing accountINExplainedYes
Aug 13, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMIExplainedYes
Jul 24, 2024Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementINMoney backYes
Jul 10, 2024Bank accountsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportINExplainedYes
May 7, 2024Bank accountsClosing an accountFunds not received from closed accountINExplainedYes
Apr 19, 2024Bank accountsClosing an accountFunds not received from closed accountINExplainedYes
Mar 21, 2024Bank accountsManaging an accountDeposits and withdrawalsINExplainedYes
Nov 1, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsOHExplainedYes
Oct 21, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeINExplainedYes
Oct 4, 2023Bank accountsManaging an accountFee problemOHExplainedYes
Jun 28, 2023Bank accountsClosing an accountCompany closed your accountILExplainedYes
Jun 26, 2023Credit cardsClosing your accountCompany closed your accountILExplainedYes
May 30, 2023Bank accountsClosing an accountCan't close your accountILExplainedYes
May 12, 2023Credit reportingIncorrect information on your reportAccount status incorrectINExplainedYes
May 5, 2023MortgagesTrouble during payment processOHExplainedYes
Apr 28, 2023Bank accountsIncorrect information on your reportAccount information incorrectINExplainedYes
Apr 11, 2023Payday & personal loansGetting the loanOHExplainedYes
Mar 7, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportINExplainedYes
Mar 6, 2023Money transfers & appsWrong amount charged or receivedINExplainedYes
Jan 11, 2023MortgagesTrouble during payment processOHExplainedYes
Dec 15, 2022Credit reportingIncorrect information on your reportAccount status incorrectFLFixedYes
Dec 12, 2022Bank accountsManaging an accountBanking errorsILExplainedYes
Sep 18, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedOHExplainedYes
Aug 25, 2022Bank accountsManaging an accountProblem using a debit or ATM cardKYExplainedYes
Jul 13, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageKYExplainedYes
Jun 23, 2022Bank accountsClosing an accountCompany closed your accountINFixedYes
May 20, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Apr 22, 2022Money transfers & appsFraud or scamNJExplainedYes
Mar 31, 2022Bank accountsManaging an accountBanking errorsINExplainedYes
Mar 17, 2022Bank accountsManaging an accountDeposits and withdrawalsOHMoney backYes
Mar 10, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedILExplainedYes
Jan 13, 2022Bank accountsManaging an accountProblem using a debit or ATM cardOHExplainedYes
Jan 12, 2022Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Dec 14, 2021Payday & personal loansGetting the loanINExplainedYes
Dec 6, 2021Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Nov 26, 2021Credit cardsClosing your accountCan't close your accountOHExplainedYes
Nov 25, 2021Bank accountsManaging an accountFee problemINExplainedYes
Oct 4, 2021Credit cardsProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsOHExplainedYes
Sep 22, 2021Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesOHExplainedYes
Aug 5, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Jun 29, 2021Money transfers & appsUnexpected or other feesINExplainedYes
Jun 24, 2021Payday & personal loansGetting a line of creditNCExplainedYes
Jun 19, 2021Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesOHExplainedYes
May 13, 2021Payday & personal loansProblem with cash advanceWIExplainedYes
May 10, 2021Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Apr 26, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedINExplainedYes
Apr 23, 2021Bank accountsClosing an accountFunds not received from closed account-ExplainedYes
Mar 15, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedILExplainedYes
Mar 8, 2021Bank accountsClosing an accountCan't close your accountOHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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