Auto loans & leases
First Hawaiian auto loans & leases complaints
Consumers have filed 26 complaints about First Hawaiian's auto loans & leases, 5 in the last 12 months. First Hawaiian answered 100% on time and closed 20% with relief. See the whole First Hawaiian record.
First Hawaiian against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | First Hawaiian | 5 | 100% | 20% |
Latest First Hawaiian auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 24, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jul 26, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Fixed |
| Jul 7, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 6, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| May 19, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Nov 6, 2024 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 5, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Nov 1, 2023 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 26, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 23, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Fixed |
| Jul 11, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Jan 26, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Fixed |
| Jan 19, 2022 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Nov 5, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 26, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Fixed |
| Oct 1, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Apr 30, 2020 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 24, 2018 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jan 5, 2018 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 4, 2017 | Auto loans & leases | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Sep 4, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Apr 17, 2016 | Auto loans & leases | Taking out the loan or lease | Explained |
| Oct 6, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Aug 29, 2015 | Auto loans & leases | Taking out the loan or lease | Explained |
| Sep 3, 2014 | Auto loans & leases | Managing the loan or lease | Explained |
| Aug 20, 2014 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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