Mortgage company · complaint record
Flagship Financial Group complaints
Consumers have filed 24 complaints about Flagship Financial Group since 2012, none in the last 12 months. It answered 45.8% on time and closed 8% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 24
- Last 12 months
- 0
- Answered on time
- 45.8%
- Closed with relief
- 8%
- Last 30 days
- 0
- Rank
- -
Since August 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 13, 2021
Flagship Financial Group complaints by month
The busiest month was November 2014 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Flagship Financial Group answered all time
- Closed with non-monetary relief14.2%
- Closed with explanation1250%
- Untimely response1145.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Flagship Financial Group complaints are about
Top Flagship Financial Group problems
Where Flagship Financial Group complaints come from
Most complaints: Georgia (3), California (3), Florida (2), Virginia (2), Arizona (1).
Flagship Financial Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Flagship Financial GroupMortgages | - | 0 | - |
Compare side by side: Flagship Financial Group vs Midwest Loan Services · Flagship Financial Group vs Truhome Solutions · Flagship Financial Group vs NEXA Mortgage · Flagship Financial Group vs Hilltop
What people say about Flagship Financial Group
All experiencesNo experiences with Flagship Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Flagship Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 13, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| Oct 6, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Jun 26, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Jun 17, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | No timely reply |
| Apr 21, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Dec 12, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Aug 31, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| Jan 10, 2018 | Mortgages | Trouble during payment process | No timely reply |
| Dec 3, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Apr 27, 2017 | Mortgages | Closing on a mortgage | No timely reply |
| Feb 22, 2017 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | No timely reply |
| Apr 12, 2016 | Mortgages | Loan modification,collection,foreclosure | Explained |
Questions about Flagship Financial Group
How many complaints does Flagship Financial Group have?
Flagship Financial Group has 24 complaints on record since August 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Flagship Financial Group respond to complaints?
Yes. Flagship Financial Group answered 45.8% of its complaints on time (within 15 days) and closed 8% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Flagship Financial Group?
The most common problems are application, originator, mortgage broker (7), settlement process and costs (3), loan modification,collection,foreclosure (2).
Is Flagship Financial Group legit?
Flagship Financial Group is a real company with a public complaint record: consumers have complained about it 24 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Flagship Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Flagship Financial Group?
Complain to Flagship Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Flagship Financial Group complaints come from?
Most come from Georgia (3), California (3), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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