Debt collector · complaint record
GLA Collection complaints
Filed under GLA Collection Company, Inc.
Consumers have filed 1,030 complaints about GLA Collection since 2013, 122 of them in the last 12 months (-26% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.
Average response record. How it works
- Complaints on record
- 1,030
- Last 12 months
- 122
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 6
- Rank
- #181 of 1,963
Since August 2013
-26% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 4, 2026
Most complained-about debt collectors
GLA Collection complaints by month
The busiest month was March 2022 (27 complaints). Complaints in the last 12 months are down 26% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How GLA Collection answered last 12 months
- Closed with explanation122100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend15/15-26% vs last year
What GLA Collection complaints are about
Top GLA Collection problems last 12 months
Inside "Took or threatened to take negative or legal action"
- Threatened or suggested your credit would be damaged 79
- Threatened to sue you for very old debt 3
- Sued you in a state where you do not live or did not sign for the debt 1
Where GLA Collection complaints come from
Most complaints: Kentucky (489), Indiana (246), Florida (65), Ohio (54), Texas (31).
GLA Collection compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Lloyd & McDanielDebt collection | 55 | 127 | C |
| 2 | Capital Management ServicesDebt collection | 54 | 125 | C |
| 3 | Jim Bottin EnterprisesDebt collection | 13 | 124 | F |
| 4 | GLA CollectionDebt collection | 60 | 122 | C |
| 5 | Roadrunner Account ServicesDebt collection | 47 | 121 | D |
| 6 | Essential LendingDebt collection | 0 | 119 | F |
| 7 | Second AllianceDebt collection | 7 | 118 | F |
| 8 | National Collection SystemsDebt collection | 54 | 117 | C |
Compare side by side: GLA Collection vs Lloyd & McDaniel · GLA Collection vs Capital Management Services · GLA Collection vs Jim Bottin Enterprises · GLA Collection vs Roadrunner Account Services
What people say about GLA Collection
All experiencesNo experiences with GLA Collection yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest GLA Collection complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 18, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 18, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 18, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 18, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 14, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 7, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 2, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 24, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Questions about GLA Collection
How many complaints does GLA Collection have?
GLA Collection has 1,030 complaints on record since August 2013, including 122 in the last 12 months and 6 in the last 30 days. That makes it number 430 of every company by complaints this year.
Does GLA Collection respond to complaints?
Yes. GLA Collection answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 60/100 (grade C).
What do people complain about most with GLA Collection?
The most common problems are took or threatened to take negative or legal action (83), attempts to collect debt not owed (317), false statements or representation (104).
Is GLA Collection legit?
GLA Collection is a real company with a public complaint record: consumers have complained about it 1,030 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is GLA Collection legit? for the signals, red flags and how to protect yourself.
Are complaints about GLA Collection going up or down?
Down. There were 122 complaints in the last 12 months against 165 in the 12 before (-26%). See every month.
How do I file a complaint against GLA Collection?
Complain to GLA Collection in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most GLA Collection complaints come from?
Most come from Kentucky (489), Indiana (246), Florida (65). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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