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Debt collector · complaint record

Essential Lending complaints

Consumers have filed 261 complaints about Essential Lending since 2016, 119 of them in the last 12 months (+95% on the year before). It answered 32.8% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.

Poor response record. How it works

Complaints on record
261

Since October 2016

Last 12 months
119

+95% vs the year before

Answered on time
32.8%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Nov 3, 2026

Rank
#183 of 1,963

Most complained-about debt collectors

Essential Lending complaints by month

The busiest month was April 2026 (19 complaints). Complaints in the last 12 months are up 95% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Essential Lending answered last 12 months

  • Closed with explanation119100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time0/4532.8% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend0/15+95% vs last year

What Essential Lending complaints are about

Top Essential Lending problems last 12 months

Inside "Incorrect information on your report"

  • Information belongs to someone else 22
  • Account information incorrect 18
  • Account status incorrect 13
  • Old information reappears or never goes away 5
  • Personal information incorrect 2

Where Essential Lending complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (176), Louisiana (17), South Carolina (16), Missouri (13), Mississippi (5).

Essential Lending compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Jim Bottin EnterprisesDebt collection13124+23%91.1%0%F
2GLA CollectionDebt collection60122-26%100%0%C
3Roadrunner Account ServicesDebt collection47121+78%100%0%D
4Essential LendingDebt collection0119+95%32.8%0%F
5Second AllianceDebt collection7118+151%91.5%0%F
6National Collection SystemsDebt collection54117+14%100%0%C
7The Outsource GroupDebt collection55115+1%100%0%C
8Gurstel Law Firm, P.CDebt collection60114-22%100%0%C

Compare side by side: Essential Lending vs Jim Bottin Enterprises · Essential Lending vs GLA Collection · Essential Lending vs Roadrunner Account Services · Essential Lending vs Second Alliance

What people say about Essential Lending

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Latest Essential Lending complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Oct 22, 2026Payday & personal loansCharged fees or interest you didn't expectUTExplainedYes
Oct 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedNo
Sep 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedNo
Sep 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedNo
Sep 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedNo
Sep 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedNo
Sep 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedNo
Sep 4, 2026Payday & personal loansReceived a loan you didn't apply forTXExplainedNo
Sep 4, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMOExplainedNo
Aug 31, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Aug 27, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedNo

Questions about Essential Lending

How many complaints does Essential Lending have?

Essential Lending has 261 complaints on record since October 2016, including 119 in the last 12 months and 2 in the last 30 days. That makes it number 434 of every company by complaints this year.

Does Essential Lending respond to complaints?

Yes. Essential Lending answered 32.8% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 0/100 (grade F).

What do people complain about most with Essential Lending?
Is Essential Lending legit?

Essential Lending is a real company with a public complaint record: consumers have complained about it 261 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Essential Lending legit? for the signals, red flags and how to protect yourself.

Are complaints about Essential Lending going up or down?

Up. There were 119 complaints in the last 12 months against 61 in the 12 before (+95%). See every month.

How do I file a complaint against Essential Lending?

Complain to Essential Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Essential Lending complaints come from?

Most come from Texas (176), Louisiana (17), South Carolina (16). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Essential Lending

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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