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Student loans

Goal Structured Solutions student loans complaints

Consumers have filed 250 complaints about Goal Structured Solutions's student loans, 108 in the last 12 months (+104%). Goal Structured Solutions answered 100% on time and closed 0% with relief. See the whole Goal Structured Solutions record.

Goal Structured Solutions against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250

Every loan servicer ranked

Latest Goal Structured Solutions student loans complaints

ReceivedAboutIssueStateAnswerOn time
Aug 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Aug 19, 2026Student loansIncorrect information on your reportAccount information incorrectMIExplainedYes
Aug 14, 2026Student loansIncorrect information on your reportAccount status incorrectINExplainedYes
Aug 9, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsMSExplainedYes
Aug 2, 2026Student loansGetting a loanLoan opened without my consent or knowledgeILExplainedYes
Jul 30, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledOKExplainedYes
Jul 28, 2026Student loansDealing with your lender or servicerReceived bad information about your loanRIExplainedYes
Jul 20, 2026Student loansGetting a loanProblem with signing the paperworkNYExplainedYes
Jul 17, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsPAExplainedYes
Jul 12, 2026Student loansIssue with income share agreementDealing with provider of income share agreementWIExplainedYes
Jul 11, 2026Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Jul 10, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jul 10, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedCAExplainedYes
Jul 8, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jul 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
Jul 5, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedMEExplainedYes
Jul 4, 2026Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Jul 2, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes
Jun 29, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jun 27, 2026Student loansIssue where my lender is my schoolIssues with fees connected to the loanGAExplainedYes
Jun 26, 2026Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesTXExplainedYes
Jun 26, 2026Student loansIncorrect information on your reportAccount status incorrectNJExplainedYes
Jun 25, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanINExplainedYes
Jun 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Jun 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jun 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jun 17, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsPAExplainedYes
Jun 14, 2026Student loansIncorrect information on your reportAccount status incorrectFLExplainedYes
Jun 12, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMAExplainedYes
Jun 11, 2026Student loansIssue with income share agreementBilling or statement issuesILExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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