Student loans
Goal Structured Solutions student loans complaints
Consumers have filed 250 complaints about Goal Structured Solutions's student loans, 108 in the last 12 months (+104%). Goal Structured Solutions answered 100% on time and closed 0% with relief. See the whole Goal Structured Solutions record.
Goal Structured Solutions against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
Latest Goal Structured Solutions student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 22, 2025 | Student loans | Incorrect information on your reportPersonal information incorrect | Explained |
| Oct 21, 2025 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Oct 16, 2025 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Oct 14, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 4, 2025 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Sep 24, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 2, 2025 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 1, 2025 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Aug 4, 2025 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jul 29, 2025 | Student loans | Issue with income share agreementPayment issues | Explained |
| Jul 28, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 25, 2025 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Jul 8, 2025 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Jul 7, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 5, 2025 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Jun 30, 2025 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Jun 28, 2025 | Student loans | Getting a loanHigh pressure sales tactics or recruiting | Explained |
| Jun 17, 2025 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Jun 14, 2025 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jun 7, 2025 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| May 30, 2025 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| May 17, 2025 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| May 17, 2025 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| May 16, 2025 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| May 16, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 30, 2025 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Apr 19, 2025 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Apr 16, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 9, 2025 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Mar 27, 2025 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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