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Student loans

Goal Structured Solutions student loans complaints

Consumers have filed 250 complaints about Goal Structured Solutions's student loans, 108 in the last 12 months (+104%). Goal Structured Solutions answered 100% on time and closed 0% with relief. See the whole Goal Structured Solutions record.

Goal Structured Solutions against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250

Every loan servicer ranked

Latest Goal Structured Solutions student loans complaints

ReceivedAboutIssueStateAnswerOn time
Jan 29, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Jan 25, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsCAExplainedYes
Jan 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanIDExplainedYes
Jan 20, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Jan 14, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Jan 13, 2026Student loansGetting a loanChanges in terms mid-deal or after closingMTExplainedYes
Jan 9, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNCExplainedYes
Jan 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Jan 3, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedORExplainedYes
Dec 31, 2025Student loansGetting a loanHigh pressure sales tactics or recruitingGAExplainedYes
Dec 22, 2025Student loansDealing with your lender or servicerKeep getting calls about your loanNYExplainedYes
Dec 17, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Dec 16, 2025Student loansDealing with your lender or servicerCo-signerILExplainedYes
Dec 8, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedILExplainedYes
Dec 4, 2025Student loansDealing with your lender or servicerKeep getting calls about your loanNYExplainedYes
Dec 3, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledMDExplainedYes
Dec 2, 2025Student loansGetting a loanConfusing or misleading advertisingMAExplainedYes
Nov 24, 2025Student loansGetting a loanChanges in terms mid-deal or after closingCAExplainedYes
Nov 14, 2025Student loansGetting a loanLoan opened without my consent or knowledgeNJExplainedYes
Nov 14, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
Nov 12, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanGAExplainedYes
Nov 11, 2025Student loansIssue with income share agreementDealing with provider of income share agreementORExplainedYes
Nov 10, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Nov 7, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
Nov 6, 2025Student loansIssue where my lender is my schoolIssues with fees connected to the loanMDExplainedYes
Nov 5, 2025Student loansIssue with income share agreementDealing with provider of income share agreementNVExplainedYes
Nov 5, 2025Student loansDealing with your lender or servicerCo-signerWAExplainedYes
Nov 4, 2025Student loansDealing with your lender or servicerProblem with customer serviceWAExplainedYes
Nov 1, 2025Student loansGetting a loanHigh pressure sales tactics or recruitingCAExplainedYes
Oct 23, 2025Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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