Bank accounts

Hello Digit bank accounts complaints

Consumers have filed 20 complaints about Hello Digit's bank accounts. See the whole Hello Digit record.

Hello Digit against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	Hello Digit	0	new	-	-	20

Every bank ranked

Latest Hello Digit bank accounts complaints

Received	About	Issue	State	Answer	On time
May 12, 2023	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	SC	Money back	Yes
Nov 22, 2022	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	PA	Explained	No
Nov 15, 2022	Bank accounts	Managing an accountProblem accessing account	TN	Explained	No
Nov 14, 2022	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	NY	Explained	Yes
Oct 27, 2022	Bank accounts	Managing an accountProblem accessing account	VA	Explained	Yes
Oct 19, 2022	Bank accounts	Opening an accountUnable to open an account	TN	Explained	Yes
Sep 30, 2022	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	NY	Explained	Yes
Sep 1, 2022	Bank accounts	Managing an accountDeposits and withdrawals	UT	Explained	Yes
Apr 13, 2022	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	TX	Explained	Yes
Feb 7, 2022	Bank accounts	Closing an accountCan't close your account	NY	Explained	Yes
Jul 12, 2020	Bank accounts	Managing an accountProblem accessing account	VA	Explained	Yes
Jul 10, 2020	Bank accounts	Managing an accountProblem accessing account	NJ	Explained	Yes
Apr 4, 2020	Bank accounts	Managing an accountBanking errors	WA	Explained	Yes
Mar 20, 2020	Bank accounts	Managing an accountBanking errors	VA	Explained	Yes
Dec 5, 2019	Bank accounts	Closing an accountCan't close your account	NY	Explained	Yes
Jul 16, 2019	Bank accounts	Managing an accountDeposits and withdrawals	NH	Explained	Yes
Oct 30, 2018	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MD	Explained	Yes
Jun 26, 2018	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	FL	Explained	Yes
May 3, 2017	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	WI	Explained	Yes
Mar 5, 2015	Bank accounts	Deposits and withdrawals	FL	Explained	No

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works