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Mortgages

Home Loan Center mortgages complaints

Consumers have filed 95 complaints about Home Loan Center's mortgages, 1 in the last 12 months. Home Loan Center answered 100% on time and closed 0% with relief. See the whole Home Loan Center record.

Home Loan Center against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Home Loan Center1new100%0%95

Every mortgage company ranked

Latest Home Loan Center mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMIExplainedYes
Oct 26, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processPAExplainedYes
Oct 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingLAExplainedYes
May 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresORExplainedYes
Jun 6, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingIAExplainedYes
Nov 8, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Aug 7, 2023MortgagesProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Apr 14, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Mar 2, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Jan 30, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Jan 19, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Oct 13, 2022MortgagesCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingOHExplainedYes
Sep 22, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Sep 21, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageIAExplainedYes
Aug 3, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageWAExplainedYes
Jul 19, 2022MortgagesTrouble during payment processFLExplainedYes
Apr 20, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageWAExplainedYes
Apr 11, 2022MortgagesImproper use of your reportReporting company used your report improperlyDCExplainedYes
Feb 16, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Feb 2, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Oct 26, 2021MortgagesClosing on a mortgageOHExplainedYes
Oct 6, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Sep 23, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedNo
Sep 9, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedNo
Jun 10, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedNo
May 21, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedNo
Feb 19, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedNo
Feb 17, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Feb 16, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageWAExplainedNo
Feb 12, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMNExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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