Complaint log
Hope Bancorp complaint log
The newest complaints about Hope Bancorp, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 18, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 22, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 4, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 6, 2023 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Aug 29, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Jul 24, 2023 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Jun 2, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 14, 2023 | Bank accounts | Managing an accountCashing a check | Explained |
| Mar 14, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 6, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Dec 8, 2022 | Mortgages | Trouble during payment process | Explained |
| Nov 28, 2022 | Mortgages | Trouble during payment process | Explained |
| Mar 9, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 9, 2021 | Bank accounts | Closing an accountCan't close your account | Explained |
| Dec 1, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 19, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 18, 2021 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Oct 3, 2021 | Mortgages | Trouble during payment process | Explained |
| Sep 7, 2021 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Aug 25, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 11, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jul 6, 2021 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 30, 2021 | Mortgages | Trouble during payment process | Explained |
| Jun 25, 2021 | Mortgages | Trouble during payment process | Explained |
| Jun 18, 2021 | Mortgages | Trouble during payment process | Explained |
| Jun 9, 2021 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 26, 2021 | Mortgages | Trouble during payment process | Explained |
| Mar 18, 2021 | Mortgages | Trouble during payment process | Explained |
| Nov 8, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 7, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 22, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 6, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 17, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 19, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 30, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 24, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 31, 2020 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 8, 2020 | Mortgages | Trouble during payment process | Explained |
| Dec 7, 2019 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Oct 21, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 3, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Jun 8, 2019 | Bank accounts | Managing an accountBanking errors | Explained |
| Apr 13, 2019 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 12, 2019 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Mar 11, 2019 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 8, 2019 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Feb 26, 2019 | Money transfers & apps | Wrong amount charged or received | Explained |
| Jan 4, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 20, 2018 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 16, 2018 | Bank accounts | Managing an accountFee problem | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works