Complaint log
HSBC complaint log
The newest complaints about HSBC, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 11, 2025 | Credit cards | Closing your accountCompany closed your account | Explained |
| Jun 10, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jun 9, 2025 | Credit cards | Fees or interestProblem with fees | Explained |
| Jun 9, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Jun 6, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 5, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jun 5, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 2, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 31, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| May 30, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| May 30, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 30, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| May 29, 2025 | Money transfers & apps | Other service problem | Explained |
| May 28, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 27, 2025 | Money transfers & apps | Other transaction problem | Money back |
| May 27, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 24, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| May 23, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| May 22, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 22, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
| May 19, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| May 19, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| May 18, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| May 16, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 16, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 13, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| May 12, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| May 12, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| May 12, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| May 10, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| May 9, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| May 9, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 8, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 7, 2025 | Money transfers & apps | Fraud or scam | Explained |
| May 7, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| May 7, 2025 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| May 6, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 3, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 3, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 2, 2025 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| May 1, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 1, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 30, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Apr 30, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 30, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Apr 29, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 29, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Apr 29, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 27, 2025 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Apr 27, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works