Complaint log
HSBC complaint log
The newest complaints about HSBC, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Sep 11, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Sep 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Sep 10, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Sep 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Sep 10, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 8, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Sep 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Sep 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 2, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Aug 31, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Aug 30, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | Explained |
| Aug 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 27, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
| Aug 27, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Explained |
| Aug 25, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 25, 2026 | Credit cards | Getting a credit cardDelay in processing application | Explained |
| Aug 22, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 22, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 19, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 19, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 13, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Aug 12, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Aug 12, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 10, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Explained |
| Aug 9, 2026 | Credit cards | Closing your accountCan't close your account | Explained |
| Aug 8, 2026 | Credit cards | Other features, terms, or problemsAdd-on products and services | Explained |
| Aug 7, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 5, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Aug 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jul 31, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
| Jul 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 30, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Explained |
| Jul 29, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jul 29, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jul 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 29, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Explained |
| Jul 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 27, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 26, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jul 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 24, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 22, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 21, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jul 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works