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Complaint log

HSBC complaint log

The newest complaints about HSBC, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 20, 2026Debt relief & credit repairCharged upfront or unexpected feesAZExplainedYes
Jul 17, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardCAExplainedYes
Jul 16, 2026Credit cardsOther features, terms, or problemsAdd-on products and servicesNYExplainedYes
Jul 10, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Jul 9, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Jul 9, 2026Debt collectionCommunication tacticsFrequent or repeated callsPAExplainedYes
Jul 8, 2026Bank accountsClosing an accountCompany closed your account-ExplainedYes
Jul 7, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jul 7, 2026Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Jul 5, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedNYExplainedYes
Jul 5, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Jul 4, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Jul 2, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCTExplainedYes
Jul 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jul 2, 2026Bank accountsManaging an accountDeposits or withdrawalsNYExplainedYes
Jul 2, 2026Debt collectionElectronic communicationsUsed obscene, profane, or other abusive languagePAExplainedYes
Jul 2, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offSCExplainedYes
Jul 1, 2026Bank accountsClosing an accountCompany closed your accountCAExplainedYes
Jun 30, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceCAExplainedYes
Jun 30, 2026Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Jun 27, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Jun 26, 2026Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
Jun 26, 2026Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Jun 25, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedAZExplainedYes
Jun 25, 2026Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Jun 25, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeCAExplainedYes
Jun 24, 2026Bank accountsManaging an accountProblem accessing account-ExplainedYes
Jun 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtINExplainedYes
Jun 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtLAExplainedYes
Jun 22, 2026Credit cardsFees or interestProblem with feesNYExplainedYes
Jun 22, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Jun 20, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Jun 20, 2026Bank accountsOpening an accountConfusing or missing disclosuresNJExplainedYes
Jun 20, 2026Credit cardsProblem when making paymentsProblem during payment processNJExplainedYes
Jun 19, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Jun 19, 2026Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Jun 17, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardWAExplainedYes
Jun 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNJExplainedYes
Jun 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMEExplainedYes
Jun 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNYExplainedYes
Jun 12, 2026MortgagesIncorrect information on your reportAccount information incorrectNYExplainedYes
Jun 11, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Jun 11, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Jun 11, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit card-ExplainedYes
Jun 10, 2026Bank accountsClosing an accountCompany closed your accountNJExplainedYes
Jun 7, 2026Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Jun 5, 2026Credit cardsFees or interestProblem with feesNJExplainedYes
Jun 5, 2026Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Jun 4, 2026Bank accountsManaging an accountProblem accessing accountAZExplainedYes
Jun 4, 2026Money transfers & appsFraud or scamNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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