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Complaint log

HSBC complaint log

The newest complaints about HSBC, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Jun 1, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
May 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
May 29, 2026Money transfers & appsFraud or scamNYExplainedYes
May 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtKSExplainedYes
May 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMAExplainedYes
May 28, 2026Debt collectionAttempts to collect debt not owedDebt was paidOHExplainedYes
May 27, 2026Bank accountsClosing an accountCan't close your accountNYExplainedYes
May 26, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
May 23, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
May 23, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
May 22, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
May 22, 2026Credit cardsIncorrect information on your reportAccount status incorrectALExplainedYes
May 21, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesKYExplainedYes
May 20, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedFLExplainedYes
May 20, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
May 20, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
May 19, 2026Credit reportingIncorrect information on your reportAccount status incorrectNVExplainedYes
May 19, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
May 18, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
May 18, 2026Bank accountsClosing an accountCompany closed your accountORExplainedYes
May 17, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
May 16, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
May 16, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
May 16, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardCAExplainedYes
May 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
May 15, 2026Money transfers & appsOther transaction problemPAExplainedYes
May 15, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCExplainedYes
May 14, 2026Bank accountsOpening an accountConfusing or missing disclosuresCAExplainedYes
May 13, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was due-ExplainedYes
May 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtOKExplainedYes
May 13, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedCAExplainedYes
May 13, 2026Bank accountsManaging an accountProblem making or receiving payments-ExplainedYes
May 13, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardNYExplainedYes
May 12, 2026Money transfers & appsConfusing or missing disclosuresCAExplainedYes
May 11, 2026Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyPAExplainedYes
May 11, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the card-ExplainedYes
May 7, 2026Money transfers & appsOther transaction problemMIExplainedYes
May 6, 2026Bank accountsClosing an accountFunds not received from closed accountMIExplainedYes
May 6, 2026Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsAZExplainedYes
May 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
May 5, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMIExplainedYes
May 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
May 1, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Apr 30, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesFLExplainedYes
Apr 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Apr 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMNExplainedYes
Apr 29, 2026Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
Apr 28, 2026Bank accountsManaging an accountProblem making or receiving paymentsNYExplainedYes
Apr 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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