Mortgage company · complaint record
Intercontinental Capital Group complaints
Consumers have filed 102 complaints about Intercontinental Capital Group since 2016, 1 of them in the last 12 months. It answered 0% on time and closed 3% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 102
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 3%
- Last 30 days
- 0
- Rank
- #365 of 595
Since May 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 17, 2026
Most complained-about mortgage lenders & servicers
Intercontinental Capital Group complaints by month
The busiest month was March 2021 (10 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Intercontinental Capital Group answered all time
- Closed with monetary relief11%
- Closed with non-monetary relief22%
- Closed with explanation9391.2%
- Closed11%
- Untimely response54.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Intercontinental Capital Group complaints are about
Top Intercontinental Capital Group problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Loan estimate or other related disclosures 1
Where Intercontinental Capital Group complaints come from
Most complaints: California (18), New York (18), Texas (8), Maryland (8), Georgia (6).
Intercontinental Capital Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Intercontinental Capital GroupMortgages | - | 1 | - |
Compare side by side: Intercontinental Capital Group vs Midwest Loan Services · Intercontinental Capital Group vs Truhome Solutions · Intercontinental Capital Group vs NEXA Mortgage · Intercontinental Capital Group vs Hilltop
What people say about Intercontinental Capital Group
All experiencesNo experiences with Intercontinental Capital Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Intercontinental Capital Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Aug 22, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Apr 8, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | No timely reply |
| Mar 17, 2025 | Crypto | Money was not available when promised | No timely reply |
| Sep 17, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | No timely reply |
| Sep 29, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Nov 17, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 7, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Fixed |
| Jun 1, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 2, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 8, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 22, 2022 | Mortgages | Closing on a mortgage | Explained |
Questions about Intercontinental Capital Group
How many complaints does Intercontinental Capital Group have?
Intercontinental Capital Group has 102 complaints on record since May 2016, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Intercontinental Capital Group respond to complaints?
Yes. Intercontinental Capital Group answered 0% of its complaints on time (within 15 days) and closed 3% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Intercontinental Capital Group?
The most common problems are trouble during payment process (9), applying for a mortgage or refinancing an existing mortgage (39), closing on a mortgage (22).
Is Intercontinental Capital Group legit?
Intercontinental Capital Group is a real company with a public complaint record: consumers have complained about it 102 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Intercontinental Capital Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Intercontinental Capital Group?
Complain to Intercontinental Capital Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Intercontinental Capital Group complaints come from?
Most come from California (18), New York (18), Texas (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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