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Complaint log

JPMorgan Chase complaint log

The newest complaints about JPMorgan Chase, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedFLMoney backYes
Nov 3, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Nov 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Nov 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsINExplainedYes
Nov 3, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountWIExplainedYes
Nov 3, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offFLExplainedYes
Nov 3, 2026Bank accountsManaging an accountBanking errorsNYExplainedYes
Nov 3, 2026Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Nov 3, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Nov 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Nov 3, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXFixedYes
Nov 3, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayGAFixedYes
Nov 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Nov 3, 2026Bank accountsManaging an accountDeposits and withdrawalsNVExplainedYes
Nov 3, 2026Credit cardsTrouble using your cardCan't use card to make purchasesMAExplainedYes
Nov 3, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTNExplainedYes
Nov 3, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardOHExplainedYes
Nov 3, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsWAExplainedYes
Nov 3, 2026Bank accountsManaging an accountBanking errorsMIMoney backYes
Nov 2, 2026Bank accountsManaging an accountProblem accessing accountNVExplainedYes
Nov 2, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Nov 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Nov 2, 2026Bank accountsClosing an accountCompany closed your accountFLExplainedYes
Nov 2, 2026Bank accountsManaging an accountBanking errorsOHExplainedYes
Nov 2, 2026Bank accountsManaging an accountDeposits and withdrawalsGAMoney backYes
Nov 2, 2026Credit reportingIncorrect information on your reportAccount information incorrect-ExplainedYes
Nov 2, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Nov 2, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardMOExplainedYes
Nov 2, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardCAExplainedYes
Nov 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 2, 2026Bank accountsClosing an accountCompany closed your accountFLExplainedYes
Nov 2, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleNMExplainedYes
Nov 2, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Nov 2, 2026Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Nov 2, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedCAExplainedYes
Nov 2, 2026Bank accountsClosing an accountCompany closed your accountWIExplainedYes
Nov 2, 2026Money transfers & appsLost or stolen money orderMAExplainedYes
Nov 2, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Nov 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processFLExplainedYes
Nov 1, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesCAMoney backYes
Nov 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Nov 1, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAIn progressYes
Nov 1, 2026Credit cardsIncorrect information on your reportPersonal information incorrectNYIn progressYes
Nov 1, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNJExplainedYes
Nov 1, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Nov 1, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingFLIn progressYes
Nov 1, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNMIn progressYes
Nov 1, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Nov 1, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNYMoney backYes
Nov 1, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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