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Payday & personal loans

JPMorgan Chase payday & personal loans complaints

Consumers have filed 539 complaints about JPMorgan Chase's payday & personal loans, 40 in the last 12 months (+25%). JPMorgan Chase answered 100% on time and closed 8% with relief. See the whole JPMorgan Chase record.

JPMorgan Chase against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13JPMorgan Chase40+25%100%8%539

Every lender ranked

Latest JPMorgan Chase payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Payday & personal loansCan't contact lender or servicerCAExplainedYes
Oct 24, 2026Payday & personal loansGetting the loanVAExplainedYes
Oct 17, 2026Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Sep 23, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCOExplainedYes
Aug 7, 2026Payday & personal loansStruggling to pay your loanNYExplainedYes
Aug 3, 2026Payday & personal loansGetting a line of creditKSExplainedYes
Jul 31, 2026Payday & personal loansCan't contact lender or servicerCAExplainedYes
Jul 7, 2026Payday & personal loansProblem with additional add-on products or servicesNYExplainedYes
Jul 6, 2026Payday & personal loansProblems receiving the advanceNCExplainedYes
Jun 30, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jun 16, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseAZExplainedYes
Jun 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jun 9, 2026Payday & personal loansConfusing or missing disclosuresTXExplainedYes
Jun 1, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
May 16, 2026Payday & personal loansProblem with the payoff process at the end of the loanWAExplainedYes
May 11, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Apr 26, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectAZExplainedYes
Apr 7, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Mar 28, 2026Payday & personal loansGetting the loanPAExplainedYes
Mar 26, 2026Payday & personal loansProblem with additional add-on products or servicesWIExplainedYes
Mar 26, 2026Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes
Mar 20, 2026Payday & personal loansReceived a loan you didn't apply for-ExplainedYes
Mar 19, 2026Payday & personal loansCharged fees or interest you didn't expectMAMoney backYes
Feb 6, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Feb 3, 2026Payday & personal loansProblem with the payoff process at the end of the loanNVExplainedYes
Feb 1, 2026Payday & personal loansProblems receiving the advanceINExplainedYes
Jan 24, 2026Payday & personal loansGetting a line of credit-ExplainedYes
Jan 13, 2026Payday & personal loansGetting a line of creditPAExplainedYes
Jan 9, 2026Payday & personal loansProblems receiving the advanceSCExplainedYes
Jan 8, 2026Payday & personal loansProblem when making paymentsNJExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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